How many jobs technician can do per day

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  • PA3040
    Trusted Tech
    • Jun 2014
    • 171

    #46
    Re: How many jobs technician can do per day

    Originally posted by fixthecopier
    I am late to this thread. All of the intelligent responses have been given. My record was 14 in one day. They were all within 3 miles of each other, no pm or cleaning, just had to make them run as I was the only one working 900 machines 1 week each moth while someone else did meters.

    My other record was two and a half days on one box, and still had to pull it.

    When I had 900 machines I could average between 100 and 125 completed calls a month.I had to deliver toner , but that didn't count as calls. All were Konica Minolta, and I would carry chunks of machines in my truck and steal from parts machines. no time to rebuild fusers.

    Now the contracts are gone. Things are slow. I seem to average 3 or 4 paid calls a day.

    The thing that has helped me the most is reading people. Sometimes handling the customer is more important than fixing the machine. If you can bond with a customer, they can be your most effective tool.

    Way back when I sold homes, I had a manager who held the company record for sales. He had closed 96 in one year. He probably averaged 2 to 5 thousand dollar commission on each one. I ask him for his best advice and he said, "Treat every person as though they were the most important person in the world."
    That works in our business also. Every body you visit, especially the small business owners, want you to treat them that way. If the customer trust you, and feel that you are working on their problem just like you owned part of their business, they will be a customer for a long time.

    What does this have to do with daily calls numbers? When you are slammed, your good customers you have bonded with will be patient and wait, and when times are slow, they can toss you some business or refer you to new customers.
    It is really thanks for the sharing your experience and voluble information's with us

    As you are well aware this topic has lot of variables to consider, when we are going set the stranded for average call for tech

    Do you agree that we must have somehow this kind of slandered?

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37491

      #47
      Re: How many jobs technician can do per day

      Originally posted by PA3040
      It is really thanks for the sharing your experience and voluble information's with us

      As you are well aware this topic has lot of variables to consider, when we are going set the stranded for average call for tech

      Do you agree that we must have somehow this kind of slandered?
      Come back and ask again after you have gotten some green cards instead of red and have built some Rep Power.

      Comment

      • ZOOTECH
        Senior member of CRS

        Site Contributor
        2,500+ Posts
        • Jul 2007
        • 3375

        #48
        Re: How many jobs technician can do per day

        Originally posted by slimslob
        Come back and ask again after you have gotten some green cards instead of red and have built some Rep Power.
        He's already asked Aneurism about the Rep Power - maybe, he needs a few "Clue "cards.
        "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589

          #49
          Re: How many jobs technician can do per day

          Originally posted by fixthecopier
          I am late to this thread. All of the intelligent responses have been given. My record was 14 in one day. They were all within 3 miles of each other, no pm or cleaning, just had to make them run as I was the only one working 900 machines 1 week each moth while someone else did meters.

          My other record was two and a half days on one box, and still had to pull it.

          When I had 900 machines I could average between 100 and 125 completed calls a month.I had to deliver toner , but that didn't count as calls. All were Konica Minolta, and I would carry chunks of machines in my truck and steal from parts machines. no time to rebuild fusers.

          Now the contracts are gone. Things are slow. I seem to average 3 or 4 paid calls a day.

          The thing that has helped me the most is reading people. Sometimes handling the customer is more important than fixing the machine. If you can bond with a customer, they can be your most effective tool.

          Way back when I sold homes, I had a manager who held the company record for sales. He had closed 96 in one year. He probably averaged 2 to 5 thousand dollar commission on each one. I ask him for his best advice and he said, "Treat every person as though they were the most important person in the world."
          That works in our business also. Every body you visit, especially the small business owners, want you to treat them that way. If the customer trust you, and feel that you are working on their problem just like you owned part of their business, they will be a customer for a long time.

          What does this have to do with daily calls numbers? When you are slammed, your good customers you have bonded with will be patient and wait, and when times are slow, they can toss you some business or refer you to new customers.
          Your dead on with this post fixthecopier!!!!!!!!!!!! that's how I treat all of my customers, and it pays back 110% !!!!!!!!!!!!!!!!!!!
          Mystic Crystal Revelations

          Comment

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