I've got a Ricoh MFP (floor model) and I apologize that I don't have the exact model number in front of me that when users scan documents in, it will split the documents into multiple PDF's with the same timestamp but will append a dash and a number, for example 08181081-1 and then another that is 08181081-2 and so on. In turn this is corrupting the PDFs.
It's worth saying that the unit is scanning over a VPN to a remote file server.
Is there a way around this and to stop the splitting?
Thanks for any help.
It's worth saying that the unit is scanning over a VPN to a remote file server.
Is there a way around this and to stop the splitting?
Thanks for any help.
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