MP C2550

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  • logrady2331
    Trusted Tech

    250+ Posts
    • Feb 2011
    • 301

    #1

    MP C2550

    Hello all,
    I have an MP C2550 that will duplex copies through the df or the glass all on it's own. No duplex option is highlighted. Machine is at default (single side, non sort, single copy). Someitimes it will do two sided and flip the back side 180 out. Only one document is in the df when this happens, although more than one original will still duplex when not selected. I have replaced the HDD and cleared the memory (and set it back up with the bible). Both seemed to work but the customer called back saying it was doing it again. Anyone run in to this before?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37503

    #2
    Re: MP C2550

    My only suggestion would be to update/re-flash all firmware.

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    • logrady2331
      Trusted Tech

      250+ Posts
      • Feb 2011
      • 301

      #3
      Re: MP C2550

      Firmware is current. Reflashed it just in case. Changed doc feeder also. It worked right for about a day after I did the all clear. Bizzare.

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