SC 367 MP-C2500

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 511

    #1

    SC 367 MP-C2500

    I have a 2500 that keeps giving me a 367 code. The copy quality for the yellow is all over the place, but mostly very light. I have already switched the PCU because that is what the manual prompts, however the copy quality is still very poor. Sometimes it is full and other times it is barely even there. After switching the PCU, the code stayed off for a while and then came back. The manual talks about the TD sensor and drawer connector. Can anyone give me some advice on what the drawer connector is? Since this is the second PCU i am hesitant to say it is the PCU, but that is what most things point to.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3973

    #2
    Re: SC 367 MP-C2500

    Originally posted by ABS tect
    I have a 2500 that keeps giving me a 367 code. The copy quality for the yellow is all over the place, but mostly very light. I have already switched the PCU because that is what the manual prompts, however the copy quality is still very poor. Sometimes it is full and other times it is barely even there. After switching the PCU, the code stayed off for a while and then came back. The manual talks about the TD sensor and drawer connector. Can anyone give me some advice on what the drawer connector is? Since this is the second PCU i am hesitant to say it is the PCU, but that is what most things point to.
    I'm hesitant to says it's the PCU too.
    So you haven't swapped the developer unit - which is where the TD sensor actually is? That sure sounds like the problem to me.

    Comment

    • ABS tect
      Senior Tech

      500+ Posts
      • Sep 2013
      • 511

      #3
      Re: SC 367 MP-C2500

      I just brought a yellow pcu unit from a machine in our shop and the copy quality was perfect. I put it in this 2500 and ran an auto color calibration right away and the yellow was almost completely white, none at all????????

      Comment

      • ruben
        The New Guy

        1,000+ Posts
        • Oct 2012
        • 1203

        #4
        Re: SC 367 MP-C2500

        The drawer connector is what the PCU plugs into, I know it is a weird name to give it.

        These machines have really easy to break connectors, if you push the PCU in the wrong angle or if you mod a drum without filling down the corner, you can push out the connector. It is not an easy connector to get to.

        Have you checked Vt?

        Comment

        • bvandenb

          #5
          Re: SC 367 MP-C2500

          Originally posted by ruben
          The drawer connector is what the PCU plugs into, I know it is a weird name to give it.

          These machines have really easy to break connectors, if you push the PCU in the wrong angle or if you mod a drum without filling down the corner, you can push out the connector. It is not an easy connector to get to.

          Have you checked Vt?
          I think you hit the nail on the head! And to make it even worse you can't order that connector.

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3973

            #6
            Re: SC 367 MP-C2500

            Originally posted by ruben
            The drawer connector is what the PCU plugs into, I know it is a weird name to give it.

            These machines have really easy to break connectors, if you push the PCU in the wrong angle or if you mod a drum without filling down the corner, you can push out the connector. It is not an easy connector to get to.

            Have you checked Vt?
            I agree with this too. Now that it's confirmed that a completely different dev/ pcu assembly behaves the same way.

            Comment

            • ABS tect
              Senior Tech

              500+ Posts
              • Sep 2013
              • 511

              #7
              Re: SC 367 MP-C2500

              The drawer connector looks to be in place. The first acc the yellow was basically white, after a few forced toner supplies, it got a little better, after repeating this process of forced toner supplies the yellow eventually got up to perfect copy quality, however it will not stay at that place. Wouldn't it not work in general or get better if what you have been saying was the case?

              Comment

              • Iowatech
                Not a service manager

                2,500+ Posts
                • Dec 2009
                • 3930

                #8
                Re: SC 367 MP-C2500

                Originally posted by ABS tect
                The drawer connector looks to be in place. The first acc the yellow was basically white, after a few forced toner supplies, it got a little better, after repeating this process of forced toner supplies the yellow eventually got up to perfect copy quality, however it will not stay at that place. Wouldn't it not work in general or get better if what you have been saying was the case?
                Probably not. If the quality was only fine after you forced it a few times, that most likely means the TD sensor isn't doing it's job adjusting toner levels automatically during normal machine operation, and reason for that is usually a bad connection.
                The connector may look like it is in place, but have you tried physically moving it around? Sometimes the wires on the back of the connector can create the illusion of the connector being in place after all.
                Last edited by Iowatech; 07-22-2014, 01:32 AM.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37059

                  #9
                  Re: SC 367 MP-C2500

                  Originally posted by ABS tect
                  I have already switched the PCU because that is what the manual prompts, however the copy quality is still very poor.
                  Did you change just the PCU, drum unit, or the entire PCDU, drum and development unit? If you only replaced the drum unit, you might have left the connector at the front between the two units loose.

                  Comment

                  • ABS tect
                    Senior Tech

                    500+ Posts
                    • Sep 2013
                    • 511

                    #10
                    Re: SC 367 MP-C2500

                    I changed the whole thing, developer section as well as the drum.

                    Comment

                    • L-IQ-uid toner
                      Technician
                      • Mar 2014
                      • 17

                      #11
                      Re: SC 367 MP-C2500

                      Try to remove a laser unit and remove metal plate that's on top of it (just the plate,nothing else)

                      Comment

                      • Iowatech
                        Not a service manager

                        2,500+ Posts
                        • Dec 2009
                        • 3930

                        #12
                        Re: SC 367 MP-C2500

                        Originally posted by ABS tect
                        I changed the whole thing, developer section as well as the drum.
                        Tell us whether that worked or not when you can, please.

                        Comment

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