MP C7501

[bridgeoverriver]

Hi Guys

Does any one know how to remove an Administrator password for the Ricoh MP C7501, I'm unable to enter data due to not having privileges to do so. I have done a memory clear but still requires an administrator password.
Your help would be appreciated.

Regards Malcolm

[Sam123]

Re: MP C7501

Hi Guys

Does any one know how to remove an Administrator password for the Ricoh MP C7501, I'm unable to enter data due to not having privileges to do so. I have done a memory clear but still requires an administrator password.
Your help would be appreciated.

Regards Malcolm

log in as a supervisor, the password is left blank

[mga]

Re: MP C7501

Hi Guys

Does any one know how to remove an Administrator password for the Ricoh MP C7501, I'm unable to enter data due to not having privileges to do so. I have done a memory clear but still requires an administrator password.
Your help would be appreciated.

Regards Malcolm

If you cannot log in with supervisor login you can go into factory sp mode 5846-46# this will reset password data hope this helps

[bridgeoverriver]

Re: MP C7501

log in as a supervisor, the password is left blank

Thanks Sam123 for the above, this does allow me to login in as Supervisor, but I am still not allowed to enter certain sections, shows do not have privileges.
Original question, how can I remove an administrator password.
Regards Malcolm

[Sam123]

Re: MP C7501

Thanks Sam123 for the above, this does allow me to login in as Supervisor, but I am still not allowed to enter certain sections, shows do not have privileges.
Original question, how can I remove an administrator password.
Regards Malcolm

Login as supervisor then user tools,system settings, admin tools,program change adnin, hope this helps

[bridgeoverriver]

Re: MP C7501

If you cannot log in with supervisor login you can go into factory sp mode 5846-46# this will reset password data hope this helps

Thanks MGA
I tried to log in with 5486-46, but in my settings, but there is no data for 44, 45 or 46. it goes to 47-initialise local address book.
Regards Malcolm.

[mga]

Re: MP C7501

Thanks MGA
I tried to log in with 5486-46, but in my settings, but there is no data for 44, 45 or 46. it goes to 47-initialise local address book.
Regards Malcolm.

You have to go to factory service mode with is yellow 143 stop stop(hold) hope this is ok

[Sam123]

Re: MP C7501

You have to go to factory service mode with is yellow 143 stop stop(hold) hope this is ok

If you can log in as supervisor as previously stated. The sole purpose of this logon is for resetting an administrators password.

[bridgeoverriver]

Re: MP C7501

Login as supervisor then user tools,system settings, admin tools,program change adnin, hope this helps

Thanks sam123, still not letting me in, Supervisor login OK, but not allowing after that, still shows no privileges.
Regards Malcolm

[bridgeoverriver]

Re: MP C7501

You have to go to factory service mode with is yellow 143 stop stop(hold) hope this is ok

Thanks MGA, I tried Yellow 143 stop (hold). I missed the extra stop, I have now tried Yellow 143 stop stop(hold) this has now allowed me to get into 5486-46 I have reset, rebooted, but this has still not done it, it still shows privileges.
have you any other suggestions. Regards Malcolm.

[bridgeoverriver]

Re: MP C7501

If you can log in as supervisor as previously stated. The sole purpose of this logon is for resetting an administrators password.

Thanks MGA, I'm showing my inexperience, it has reset the password back to Login:- admin .. Password:- no password. Thanks for all your help it is really appreciated. Regards Malcolm

[mga]

Re: MP C7501

Thanks MGA, I tried Yellow 143 stop (hold). I missed the extra stop, I have now tried Yellow 143 stop stop(hold) this has now allowed me to get into 5486-46 I have reset, rebooted, but this has still not done it, it still shows privileges.
have you any other suggestions. Regards Malcolm.

That's it now when you go into your service tool settings that the page with the meter counter on it go to to of screen click login username admin no password needed then you need able to make Al the changes you need ie do a aac or change ip settings

[bridgeoverriver]

Re: MP C7501

Hi Guys

Does any one know how to remove an Administrator password for the Ricoh MP C7501, I'm unable to enter data due to not having privileges to do so. I have done a memory clear but still requires an administrator password.
Your help would be appreciated.

Regards Malcolm

Thanks everyone the Copier is now sorted yellow 143 stop stop(hold) 5486-46. initialize all setting and address book. execute. then login user name is admin and password is left blank.
Thanks guys, regards Malcolm

[Debs1964]

Re: MP C7501

It's really not a good idea to put how to log in to factory mode on an open forum, if someone doesn't know what to do with the supervisor login, then maybe they should get a manual, accessing factory mode when you don't know what you're resetting could cause MAJOR problems, that's why it's called factory mode and is not detailed in manuals

[Sam123]

Re: MP C7501

It's really not a good idea to put how to log in to factory mode on an open forum, if someone doesn't know what to do with the supervisor login, then maybe they should get a manual, accessing factory mode when you don't know what you're resetting could cause MAJOR problems, that's why it's called factory mode and is not detailed in manuals

Valid point !