pro c901s sc 919

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  • salmandol
    Trusted Tech

    100+ Posts
    • Mar 2009
    • 107

    #1

    pro c901s sc 919

    Good day all. We recently obtained a used Ricoh pro c901s with a fiery e-81 that gives a sc919 when you send a print. I was wondering if this model needs a USB dongle as we did not receive any with it. Could this be causing this error?
  • PinevskiS
    Trusted Tech
    • Jul 2009
    • 284

    #2
    Re: pro c901s sc 919

    Originally posted by salmandol
    Good day all. We recently obtained a used Ricoh pro c901s with a fiery e-81 that gives a sc919 when you send a print. I was wondering if this model needs a USB dongle as we did not receive any with it. Could this be causing this error?
    You have problem with patches download of ricoh site and install.

    Comment

    • salmandol
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 107

      #3
      Re: pro c901s sc 919

      Originally posted by PinevskiS
      You have problem with patches download of ricoh site and install.
      i installed the patches and still getting sc 919. the machine still cannot print any type of file. Any other ideas

      Comment

      • RG1964
        Technician

        50+ Posts
        • Jul 2009
        • 56

        #4
        Re: pro c901s sc 919

        Check the server configuration. I think you have a problem with the APPE Adobe print engine. It's on the last tab of the configuration page. You better not select the second option on this page. Or print the pdf file throug pdfcreator. And try to print it again.

        Comment

        • salmandol
          Trusted Tech

          100+ Posts
          • Mar 2009
          • 107

          #5
          Re: pro c901s sc 919

          I did a full re install of software and problem was solved. Thanks

          Comment

          • Tonerbomb
            AutoMajical Resolutionist

            Site Contributor
            2,500+ Posts
            • Feb 2005
            • 2589

            #6
            Re: pro c901s sc 919

            Which Fiery do you have??
            Mystic Crystal Revelations

            Comment

            • PinevskiS
              Trusted Tech
              • Jul 2009
              • 284

              #7
              Re: pro c901s sc 919

              [QUOTE=Tonerbomb;433514]Which Fiery do you have??[/QUOTE
              Fiery E 81

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