hi all,
jam C, j001 paper misfeed won't clear. i already checked inverter (paper separation unit 2) including sensors passing from the trays up to the inverter but there is no paper even a small one. i also replaced the inverter but problem is the same. it looks like after closing the side and front doors it doesn't recover from the jam (open door indication clears). it does indicate "Door Open" when i open the side and front doors meaning door switches are good. machine has no lct, bridge unit or finisher.
please help. thank you.
best regards
jam C, j001 paper misfeed won't clear. i already checked inverter (paper separation unit 2) including sensors passing from the trays up to the inverter but there is no paper even a small one. i also replaced the inverter but problem is the same. it looks like after closing the side and front doors it doesn't recover from the jam (open door indication clears). it does indicate "Door Open" when i open the side and front doors meaning door switches are good. machine has no lct, bridge unit or finisher.
please help. thank you.
best regards
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