Hi guys,
I have an issue on this machine whereas when documents are fed through the feeder it crumples the pages just before it leaves the df. This happens about 1 in every 100 sheets)
All firmware is up to date, and the jam codes are: 63 and 66.
I have seen a bulletin where it instructs to remove the ribs on the upper guide which has been done.
Any ideas??
I have an issue on this machine whereas when documents are fed through the feeder it crumples the pages just before it leaves the df. This happens about 1 in every 100 sheets)
All firmware is up to date, and the jam codes are: 63 and 66.
I have seen a bulletin where it instructs to remove the ribs on the upper guide which has been done.
Any ideas??
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