Hey Everyone,
I just had a new mpw5100en installed in my area while I was away in training. I installed the PS print driver today and it printed a few pages and came up with SC 819. I formatted the hdd in the machine, but no luck there. I'm going to go back tomorrow and try a firmware rewrite and see what happens. In all the Ricohs that I have worked on so far it has usually been a hdd that has failed that caused SC 819. Not trained on these beasts and wondered if anyone has had this issue on these wide formats and what fixed it. Any advice appreciated.
Tia Totoro
I just had a new mpw5100en installed in my area while I was away in training. I installed the PS print driver today and it printed a few pages and came up with SC 819. I formatted the hdd in the machine, but no luck there. I'm going to go back tomorrow and try a firmware rewrite and see what happens. In all the Ricohs that I have worked on so far it has usually been a hdd that has failed that caused SC 819. Not trained on these beasts and wondered if anyone has had this issue on these wide formats and what fixed it. Any advice appreciated.
Tia Totoro