MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • kayjaig
    Trusted Tech
    • Jan 2009
    • 144

    #1

    [Misc] MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

    Working on the MPC 2500.
    The copier is missing Manual Input Tabs on both Scan and Fax Mode.
    Cannot manually input any fax number for fax nor email address for scan.
    But all pre-programmed scan accounts and Fax number accounts are working fine.
    Do not know what caused it.
    Please help
    Thanks.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3964

    #2
    Re: MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

    Originally posted by kayjaig
    Working on the MPC 2500.
    The copier is missing Manual Input Tabs on both Scan and Fax Mode.
    Cannot manually input any fax number for fax nor email address for scan.
    But all pre-programmed scan accounts and Fax number accounts are working fine.
    Do not know what caused it.
    Please help
    Thanks.
    Sure sounds to me like the BIG yellow-lighted button called "simplified Display" is on.

    Comment

    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670

      #3
      Re: MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

      Originally posted by sandmanmac
      Sure sounds to me like the BIG yellow-lighted button called "simplified Display" is on.
      I agree this is the most likely issue, but if not then check in User Tools (System/enhanced security I think or something similar) and you will find a setting that allows these features to be disabled.

      Comment

      • Choro1dal
        Trusted Tech

        100+ Posts
        • Jun 2008
        • 176

        #4
        Re: MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

        Originally posted by teebee1234
        I agree this is the most likely issue, but if not then check in User Tools (System/enhanced security I think or something similar) and you will find a setting that allows these features to be disabled.
        Try,
        User Tools, (login as administrator), System Settings, Admin Tools, Extended Security, Restrict Use of Destinations.

        Comment

        • kayjaig
          Trusted Tech
          • Jan 2009
          • 144

          #5
          Re: MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

          Thanks for all quick replies. The screen is in regular mode. But i will check out the extended security settings.

          Comment

          • kayjaig
            Trusted Tech
            • Jan 2009
            • 144

            #6
            Re: MPC 2500 Missing Manual Input Tabs on both Scan and Fax Mode.

            That was it. I went back to fixed it today. Login admin mode, under extended security and turn off all restrictions. Every thing back on normal.
            Thanks all.

            Comment

            Working...