MP1350 - SC990

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  • mdfurqan2012
    Trusted Tech
    • May 2013
    • 194

    #1

    [Error Code] MP1350 - SC990

    Machine generates sc990 in mp1350 at power on, I am trying to use this machine after 25 days when I start this machine machine generates sc990 I try to power up without hdd, recheck bcu to ipu cable and connector but every time when I power on machine generates sc990
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36796

    #2
    Re: MP1350 - SC990

    If you have a copy of goose's guide, use it to look up your errors. If you do not have a copy, it is post to a thread in this forum, find it and downloaded it.

    Comment

    • 88hawkfan
      Technician

      50+ Posts
      • Jun 2014
      • 76

      #3
      Re: MP1350 - SC990

      SC 990 Software error - Replace system sd card 8/8/2008 Helpful
      SC 990 Software error - Change paper direction for 8.5x11 8/8/2008 Helpful
      SC 990 Software error - Check SC history for additional codes at sme copy count 8/8/2008 Helpful
      SC 990 Software error - Controller defective 8/8/2008 Helpful
      SC 990 Software error - Reload firmware 8/8/2008 Helpful
      SC 990 Software error - Replace NV Ram 8/8/2008 Helpful
      SC 990 Software error - Replace hard drive HDD 8/8/2008 Helpful
      SC 990 Software error - Replace network card 8/8/2008 Helpful
      SC 990 Software error when printing more then 16 pages - Update system firmware to V6.03 or higher 10/24/2008 Helpful
      SC 990 SC 990 when a large document is printed from doc server. SP-Mode 5182 HDD page management. 1/6/2009 Helpful
      SC 990 Software error- save NVRAM, clear memory and reload NVRAM. 7/10/2009 Helpful
      SC 990 SC 990 only while 2 side booklets copying - replace IPU 3/11/2010 Helpful

      Comment

      • mdfurqan2012
        Trusted Tech
        • May 2013
        • 194

        #4
        Re: MP1350 - SC990

        Originally posted by 88hawkfan
        SC 990 Software error - Replace system sd card 8/8/2008 Helpful
        SC 990 Software error - Change paper direction for 8.5x11 8/8/2008 Helpful
        SC 990 Software error - Check SC history for additional codes at sme copy count 8/8/2008 Helpful
        SC 990 Software error - Controller defective 8/8/2008 Helpful
        SC 990 Software error - Reload firmware 8/8/2008 Helpful
        SC 990 Software error - Replace NV Ram 8/8/2008 Helpful
        SC 990 Software error - Replace hard drive HDD 8/8/2008 Helpful
        SC 990 Software error - Replace network card 8/8/2008 Helpful
        SC 990 Software error when printing more then 16 pages - Update system firmware to V6.03 or higher 10/24/2008 Helpful
        SC 990 SC 990 when a large document is printed from doc server. SP-Mode 5182 HDD page management. 1/6/2009 Helpful
        SC 990 Software error- save NVRAM, clear memory and reload NVRAM. 7/10/2009 Helpful
        SC 990 SC 990 only while 2 side booklets copying - replace IPU 3/11/2010 Helpful

        thanks for your tips
        but issue is not solve yet
        further detail of SC-990 is
        File:ENG:bios

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36796

          #5
          Re: MP1350 - SC990

          Originally posted by mdfurqan2012
          $further detail of SC-990 is
          File:ENG:bios
          The best place to get a complete answer as to what these specifics mean is from a Ricoh engineer. As a field technician, all I can tell you is that the problem is in the engine portion of the firmware. Either corrupted firmware - reload or a bad NVRAM, IPU or controller.

          Comment

          • Tonerbomb
            AutoMajical Resolutionist

            Site Contributor
            2,500+ Posts
            • Feb 2005
            • 2589

            #6
            Re: MP1350 - SC990

            Originally posted by slimslob
            The best place to get a complete answer as to what these specifics mean is from a Ricoh engineer. As a field technician, all I can tell you is that the problem is in the engine portion of the firmware. Either corrupted firmware - reload or a bad NVRAM, IPU or controller.
            sounds like it may not be able to do process control since it's been unused for 25 days or so. But slimslob is right you need a Ricoh technician to troubleshoot this and restore the machine to working order...........
            Mystic Crystal Revelations

            Comment

            • mdfurqan2012
              Trusted Tech
              • May 2013
              • 194

              #7
              Re: MP1350 - SC990

              Originally posted by slimslob
              If you have a copy of goose's guide, use it to look up your errors. If you do not have a copy, it is post to a thread in this forum, find it and downloaded it.
              Kindly help me to solve my issue and also guide me goose's guide

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36796

                #8
                Re: MP1350 - SC990

                Originally posted by mdfurqan2012
                Kindly help me to solve my issue and also guide me goose's guide
                I have already uploaded it once. I am not going to uploaded it again unless Ricoh makes a newer version available. Scroll through the Ricoh, Savin, Gestetner, Lanier forum and find the post Ricoh Goose's Guide. Goose Guide can be downloaded from post 73 of that thread.

                Comment

                • mdfurqan2012
                  Trusted Tech
                  • May 2013
                  • 194

                  #9
                  Re: MP1350 - SC990

                  Finally I resolve SC-990
                  First I changed bcu board from another machine for testing purpose only after replacing bcu board machine becomes ready I check some copies and check printing also.
                  I wash bcu board which gives SC-990 by alcohol and after satisfaction that all the liquid becomes dry then I install it in the machine and its work, machine becomes ready without generating sc-990.

                  Comment

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