MP C4502 Fuser/Exit Noise

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  • KapeKopyTek
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2013
    • 285

    #1

    MP C4502 Fuser/Exit Noise

    B/W 113k, C 91k, machine has a knocking sound when warming up or making copies/prints. Through output checks have isolated the noise to fuser/exit assy. Cheated the door, and can feel the knock in both the fuser and the exit unit above the fuser. Pulled both units and rotated components by hand, can not feel/hear the knock. Found service bulletins on the issue, and have adjusted SP settings, updated the firmware, and replaced the fusing belt (which did have a wrinkle in it). Still making the noise, I am ordering the P/R gear, which may have some slop in it when riding on the P/R shaft. Other than that, I'm stumped. Machine is otherwise operational and copies look fine. Any one else seen/fixed this? Thanks!
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36887

    #2
    Re: MP C4502 Fuser/Exit Noise

    When you replaced the fusing sleeve, did you replace with the old part number, D1444041 or the new number D1444045? The new was given in the same bulletin as the firmware update information. The bulletin also gave a part for an updated fusing unit, if the new style pressure roller gear, AB014340, doesn't correct the problem. The machine I had trouble with, the firmware update corrected.

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    • Iowatech
      Not a service manager

      2,500+ Posts
      • Dec 2009
      • 3930

      #3
      Re: MP C4502 Fuser/Exit Noise

      For what it is worth, if the fuser looks in good shape otherwise I have found that most fuser noises can be cured by putting some high temperature grease on the ends of the rollers that fit in the inner races of bearings.
      Here's why I think that works:
      Due to the pressure and temperature in the fuser, the rollers can sometimes rotate faster than the inner race of the bearings. That movement of metal over metal can cause all manner of unusual noises, but a layer of high temp grease can reduce or eliminate that.
      I think a bulletin about that on the older 35/45 CPM machines was where I learned this.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36887

        #4
        Re: MP C4502 Fuser/Exit Noise

        Originally posted by Iowatech
        I think a bulletin about that on the older 35/45 CPM machines was where I learned this.
        Might have been the one of the old 22/27 machines. Without the grease, they could sound like an old coffee percolator. In addition to the grease on the shafts, I used to pack silicon compound into the bearings.

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        • redneckstylin
          Trusted Tech

          100+ Posts
          • Sep 2011
          • 173

          #5
          Re: MP C4502 Fuser/Exit Noise

          FIRMWARE !

          Comment

          • KapeKopyTek
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2013
            • 285

            #6
            Re: MP C4502 Fuser/Exit Noise

            Originally posted by slimslob
            When you replaced the fusing sleeve, did you replace with the old part number, D1444041 or the new number D1444045? The new was given in the same bulletin as the firmware update information. The bulletin also gave a part for an updated fusing unit, if the new style pressure roller gear, AB014340, doesn't correct the problem. The machine I had trouble with, the firmware update corrected.
            I used the 4045, have the 4340 gear on hand now for resched. We'll see!

            Comment

            • KapeKopyTek
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2013
              • 285

              #7
              Re: MP C4502 Fuser/Exit Noise

              Originally posted by Iowatech
              For what it is worth, if the fuser looks in good shape otherwise I have found that most fuser noises can be cured by putting some high temperature grease on the ends of the rollers that fit in the inner races of bearings.
              Here's why I think that works:
              Due to the pressure and temperature in the fuser, the rollers can sometimes rotate faster than the inner race of the bearings. That movement of metal over metal can cause all manner of unusual noises, but a layer of high temp grease can reduce or eliminate that.
              I think a bulletin about that on the older 35/45 CPM machines was where I learned this.
              I like lube, and use it often. ON COPIERS, you dirty minded lot..... Thanks, I will apply liberally and see what happens.

              Comment

              • KapeKopyTek
                Trusted Tech

                Site Contributor
                250+ Posts
                • Nov 2013
                • 285

                #8
                Re: MP C4502 Fuser/Exit Noise

                Originally posted by redneckstylin
                FIRMWARE !
                I DID!

                Comment

                • KapeKopyTek
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Nov 2013
                  • 285

                  #9
                  Re: MP C4502 Fuser/Exit Noise

                  The gear and some lube fixed it. Before swapping out the gear, I tried everywhich way to get the old gear to make some kind of noise on the shaft, but no luck. I wasn't too hopeful then that the new gear would fix it, but it did. Thanks for your input!

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2447

                    #10
                    Re: MP C4502 Fuser/Exit Noise

                    Perhaps a faulty ball bearing or lack of grease between bearing and shaft within the fuser. Sleeve assy works different so it's probably not the cause but you might still find bearings at the pressure roller.

                    Edit: Ah just saw you already got back with a solution, thx
                    Last edited by Gift; 10-22-2014, 01:36 PM.

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