Got a call recently that the fax had all of a sudden quit working. Checked the phone line thru another fax and it will send and receive. All of the bit switches were set to default which they have been since the machine was installed. Only thing i can think to do is replace the fcu board, only problem is i cant for the life of me find a part number for the board anywhere in the service manual or parts manual. Please help/Advise. Thanks
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Re: c3030/mpc3000 fax problems (B786)
What happen if you enable the speaker and try manual on hook dialing dialing? If you either can't hear the dial tones and line sounds you might have a faulty fcu. Also be shure that the PCB contacts are proper.
B786 5132 GWFCU3 - NA
B786 5134 GWFCU3 - EU -
Re: c3030/mpc3000 fax problems (B786)
"Checked the phone line thru another fax and it will send and receive."
Just curious, can you tell us a little bit more about this machine?Comment
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Re: c3030/mpc3000 fax problems (B786)
Its a c3030/mpc3000 (obviously)
We have had no issues with it until now. The fax machine quit sending or receiving faxes. Then all of a sudden it started spitting out blank pages 2 at a time totally about 98 pages. So the customer turned the machine off and unplugged it so that he wouldnt waste money on his service contract CPI.Comment
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Re: c3030/mpc3000 fax problems (B786)
Sounds like a DIMM chip fault/lockup.
Clear the fax memory.
In FAX SP mode.
Do 5101 SRAM initalise.
5102 erase all files.
HTHInauguration to the "AI cancel-culture" fraternity 1997...
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