Aficio Color 4006 Print Setup Problems

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  • kingpd@businessprints.net
    Senior Tech

    500+ Posts
    • Feb 2008
    • 919

    Aficio Color 4006 Print Setup Problems

    Hi,

    I don't work on older Ricohs and am having some issues with a color 4006.

    I'm trying to get into the network setup menu to enter in the IP address. The machine has a bootup menu that is LED on the left side (separate from center touch screen) and it has the LAN, USB, etc. ports on the box in the back of the machine.

    I can't find the proper menus to get into the machine. I'm thinking that since it's older it has a separate server box (akin to a desktop tower) that should be with it but I'm unsure.

    The online drivers don't seem to help either.

    Any help would be greatly appreciated, how to enter service mode would be appreciated as well.

    Thanks.
    PK
  • iMind
    Vacuum Cleaning Expert

    1,000+ Posts
    • Mar 2008
    • 1116

    #2
    Originally posted by kingpd@businessprints.net
    Hi,

    I don't work on older Ricohs and am having some issues with a color 4006.

    I'm trying to get into the network setup menu to enter in the IP address. The machine has a bootup menu that is LED on the left side (separate from center touch screen) and it has the LAN, USB, etc. ports on the box in the back of the machine.

    I can't find the proper menus to get into the machine. I'm thinking that since it's older it has a separate server box (akin to a desktop tower) that should be with it but I'm unsure.

    The online drivers don't seem to help either.

    Any help would be greatly appreciated, how to enter service mode would be appreciated as well.

    Thanks.
    PK
    Nope, your machine is ready to print, it has a EFI E-300 on the back, USB on it is off service (not used) the SCSI socket is for loading bootable system software from SCSI CDrom. only the RJ 45 is active:

    1. If the copier is powered off, power it on.
    2. Wait while the E-300 and the copier perform their startup sequences.
    The E-300 displays the Info screen when ready. The copier beeps 3 times when ready. Scroll down to display E-300 status.
    3. Press the Menu key to access the Functions screen.
    4. Select Print Pages.
    5. Select Test Page.
    6. Examine the Test Page.
    Success in printing the Test Page confirms that the E-300 is functional and connected properly to the copier. Poor quality may indicate a need to service or adjust the copier, not the E-300.
    to enter the fiery menu:
    the small key with a square enters MENU, the # key is enter. the key that looks like a watch is the return to previous MENU.
    Your IP address can be input via fiery menu, just scroll to network settings\IP settings\enter IP address\subnetmask\exit and make sure you anwser save settings.

    the fiery server will now reboot, so that your changes come active.
    You can crosscable it to your laptop, and access the server via browser, check your computer and make sure its running ISS services.
    If not, control panel\add and remove programs\add windows componentes\scroll to ISS services and check the box.

    Fiery menu looks something like this:
    Info
    Server Name
    Reboot Server
    Run Diagnostics
    Resume Print
    Suspend Print
    Functions
    Print Pages Select.



    Hope this helps
    sigpicWe can all Win, but at the end we all loose. Save the greyhound

    Comment

    • tech107

      #3
      Ricoh 4006 System Sofware E300

      Hi,

      I am looking for the E300 system software CD for this machine. Any help is greatly appreciated.

      Thanks!

      Comment

      • kingpd@businessprints.net
        Senior Tech

        500+ Posts
        • Feb 2008
        • 919

        #4
        I may need the CD as well if anyone has it.

        Comment

        • iMind
          Vacuum Cleaning Expert

          1,000+ Posts
          • Mar 2008
          • 1116

          #5
          Originally posted by kingpd@businessprints.net
          I may need the CD as well if anyone has it.
          the CD is a fiery system software, Its only needed if your hard disk stalls like "please wait or now loading" and thats not your problem, I certainly think no one is gonna give the CD or a copy of it, I have it but sorry no help.
          sigpicWe can all Win, but at the end we all loose. Save the greyhound

          Comment

          • kingpd@businessprints.net
            Senior Tech

            500+ Posts
            • Feb 2008
            • 919

            #6
            Maybe that is the problem.

            The left LED panel when the machine starts blinks please wait. Then press key to update/setup. If nothing is pressed it goes to Loading System and that's it.

            If a key is pressed for the update/setup I get these menu options:

            Startup
            Run Setup
            Start System
            Reboot System
            Install Software
            Format Disk
            Upgrade flash (its on version 1.4.72)

            Unfortunately I can't print any test pages and don't have all the menus that you spoke of.

            If it does need a fresh copy of the software, I assume that's something that isn't downloadable and only available to ricoh techs?

            Any suggestions?

            Comment

            • iMind
              Vacuum Cleaning Expert

              1,000+ Posts
              • Mar 2008
              • 1116

              #7
              Originally posted by kingpd@businessprints.net
              Maybe that is the problem.

              The left LED panel when the machine starts blinks please wait. Then press key to update/setup. If nothing is pressed it goes to Loading System and that's it.

              If a key is pressed for the update/setup I get these menu options:

              Startup
              Run Setup
              Start System
              Reboot System
              Install Software
              Format Disk
              Upgrade flash (its on version 1.4.72)

              Unfortunately I can't print any test pages and don't have all the menus that you spoke of.

              If it does need a fresh copy of the software, I assume that's something that isn't downloadable and only available to ricoh techs?

              Any suggestions?
              So... thats it, scroll to run setup # enter and then scroll to network setup # enter and so on, If you need my help I can get on a plane, on problem at all, hehehe
              sigpicWe can all Win, but at the end we all loose. Save the greyhound

              Comment

              • kingpd@businessprints.net
                Senior Tech

                500+ Posts
                • Feb 2008
                • 919

                #8
                After hitting enter on run setup it goes to "loading settings" and freezing at that point.

                Maybe we better get you that plane ticket

                We're going fishing later in the week so good times!

                Comment

                • iMind
                  Vacuum Cleaning Expert

                  1,000+ Posts
                  • Mar 2008
                  • 1116

                  #9
                  Originally posted by kingpd@businessprints.net
                  After hitting enter on run setup it goes to "loading settings" and freezing at that point.

                  Maybe we better get you that plane ticket

                  We're going fishing later in the week so good times!
                  service manual
                  sigpicWe can all Win, but at the end we all loose. Save the greyhound

                  Comment

                  • kingpd@businessprints.net
                    Senior Tech

                    500+ Posts
                    • Feb 2008
                    • 919

                    #10
                    I don't have one for this model.

                    Comment

                    • iMind
                      Vacuum Cleaning Expert

                      1,000+ Posts
                      • Mar 2008
                      • 1116

                      #11
                      manual

                      Originally posted by kingpd@businessprints.net
                      I don't have one for this model.
                      manual
                      sigpicWe can all Win, but at the end we all loose. Save the greyhound

                      Comment

                      • huey0902

                        #12
                        Fiery lock up...

                        sound like your fiery hard drive is bad. I had this problem before and have to replace a new fiery unit. Let me know if you need any parts, toners or fiery unit.

                        Comment

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