functional problem in pro 907EX

[en.]

hi all

i have problem with pro 907EX .. the problem is that the customer do 5801 (all clear memory ) and now after 50 copy or 100 copy the machine give me the massage(functional problem ----restart ) after i restart the machine it go ready and after another 50 copy the massage return

can you help me pleas

best regatds

[Richariri]

Re: functional problem in pro 907EX

I'm not familiar with these machines, but 'memory all clear' on any of them is a big no no.

Do you have the factory data sheet supplied with the machine? If so, you'll need to input all the non-default data on that sheet.
If you don't have the sheet, take/print 'non-default' from a machine of the same model and you may have to adjust slightly to suit the machine you're putting them into.

not sure what's causing it, but the memory all clear is most likely the culprit.

[CrapAimer]

Re: functional problem in pro 907EX

look in the sc history and you will see the code, may have to do a firmware upgrade plus check all your settings

[vargue]

Re: functional problem in pro 907EX

[QUOTE=en.;454046]hi all

i have problem with pro 907EX .. the problem is that the customer do 5801 (all clear memory ) and now after 50 copy or 100 copy the machine give me the massage(functional problem ----restart ) after i restart the machine it go ready and after another 50 copy the massage return

can you help me pleas

best regatds[7403 sc history ]

[watson]

Re: functional problem in pro 907EX

you need to find out why the customer did an all clear. you might just need charger wires and grids

[slimslob]

Re: functional problem in pro 907EX

Set SP 5875-001 to 1 and the machine will display the actual SC instead of the reboot option. Then you can let us know what the SC is and we can help you.

[katash]

Re: functional problem in pro 907EX

check your charge unit i believe it is arching,its giving an SC300

[en.]

Re: functional problem in pro 907EX

thanks for your response

the machine give sc 495 >>then the customer tried to reset sc then he do 5801 (all clear memory )

now the sc 495 is gone but the machine after 50 copy give the message (functional problem )

any one give any advice for this problem

regatds

[ruben]

Re: functional problem in pro 907EX

I hope you are charging your customer for doing a memory clear, effectively they have ruined the machine and wasted your time. Unless you instructed them to do it; in which case if you can't or won't enter the factory defaults then you are stuck with a faulty machine.

[slimslob]

Re: functional problem in pro 907EX

Set SP 5875-001 to 1 and the machine will display the actual SC instead of the reboot option. Then you can let us know what the SC is and we can help you.

thanks for your response

the machine give sc 495 >>then the customer tried to reset sc then he do 5801 (all clear memory )

now the sc 495 is gone but the machine after 50 copy give the message (functional problem )

any one give any advice for this problem

regatds

Doing SP 5801-001 will reset SP 5875-001 to 0. You are still getting an SC 495 only it is no longer being displayed.

[mikadonovan]

Re: functional problem in pro 907EX

Doing SP 5801-001 will reset SP 5875-001 to 0. You are still getting an SC 495 only it is no longer being displayed.

Slim, you can only tell him that so many times. Methinks not all of it is sinking in

[imaginemoko]

Re: functional problem in pro 907EX

it would be really helpful if you have background on previous Bellini Machine Sir, anyhow i would suggest to check first the toner bottle at toner bank check if its stone replace it happens to be, then clean(vaccum) the toner hose/pipe (cylinder to toner pump) its more effcient if your remove it out then clean it but you are require to remove the dev fan and the toner pump motor and the fly wheel of course. after replacing the toner and cleaning, and assembled the machine run the toner bank set up sp 2207-2 like 5 to 7 mins after its completed check sp 5813-18 = 00000110 atleast it should be the value of if you have succeded in the process of setting up toner at your machine. there a still more possible ways to solve the SC 495 but try this one first Sir may be it could solve your problem... good luck ya sallam.