RICOH MP C2500 problem with NIC

[tecnomarco]

Greetings all, I have a ricoh mp C2500 which does not print, the lights are on the NIC running the PING RESPONDS but can not log in with the WEB IMAGE MONITOR
might be a firmware problem? someone can let you have the latest firmware of the NIC network card .. I try to do an update hoping that unlocks. THANK YOU

[Elmo]

Re: RICOH MP C2500 problem with NIC

It is most likely a faulty/damaged nic i have had this before check the nic for damage
sometimes you can straighten out the pins inside
you can buy the nic but it is soldered into the board it can be replaced but is a bit fiddly
you can replace the whole board but it will be expensive
it may be worth looking for a local board repair company they could replace the nic

[Polarbear]

Re: RICOH MP C2500 problem with NIC

I'm with ELMO

Check the nic port with a torch to see that none of the pins are bent.

Clever customers stick the printer plug of a usb cable in there and cause all kinds of havoc!

If all else fails it is going to mean a new controller.

Also check if there are no funny settings done on the machine to do with security. That could also cause headaches with networking.

[rsyarcia]

Re: RICOH MP C2500 problem with NIC

try to isolate by changing the ethernet speed from AUTO to 100 full duplex, 10 full duplex. - use p to p connection. also encountered someone activated the ethernet authenticaton.

[scepter2112]

Re: RICOH MP C2500 problem with NIC

if pins are all ok. I have also had success doing a NIC reset. Good luck

[tecnomarco]

Re: RICOH MP C2500 problem with NIC

how do to reset to NIC?

[mikedci]

Re: RICOH MP C2500 problem with NIC

5801-11 memory clear ncs

might want to try and unplug the copier and ping the copiers ip to confirm that there isnt an ip conflict...

[tecnomarco]

Re: RICOH MP C2500 problem with NIC

being a machine bought used I think it could be blocked by the old administrator I reset the nic with 5-801-11 but communicates with the PC that does not enter the web image monitor writes "time expired" or "forbidden" do not know what I have to try to release anyone has any idea?


P.S. I have a controller card alternative but hangs SC 995 does anyone know how to reset the serial set

[mikedci]

Re: RICOH MP C2500 problem with NIC

have you confirmed that 5-985-01 is set to 1 and 5-828-91 is set to 1?

can you telnet into the machine? maybee try an access flush...

one of the nvrams(512-1) has the serial programmed so you need to pull it from the old controller and put on the new one

[tecnomarco]

Re: RICOH MP C2500 problem with NIC

thank's MILEDCI ,problem solved by replacing the NVRAM, alternating between the two on the same controller NVRAM a work l 'other does not enter the web printing it !!

[Elmo]

Re: RICOH MP C2500 problem with NIC

Check at the bottom of the config page to see if any access ranges have been set
if they have you need to clear them
if you cannot access the wim you can telnet into the ip address and run accessflush

[CRISTIAN MULLER]

Re: RICOH MP C2500 problem with NIC

Check at the bottom of the config page to see if any access ranges have been set
if they have you need to clear them
if you cannot access the wim you can telnet into the ip address and run accessflush

I have a similar problem today with a mp 2851, i login in with telnet and flush the access control, this save me one new nvram, im my country nvrams are tremendously expensive.