MP2852 SC687

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  • Technico
    Junior Member
    • Feb 2013
    • 9

    #1

    [Error Code] MP2852 SC687

    I have a error code Sc 687 on Mp 2852...machine is brand new.(80copies ).replaced HDD,Controller board.updated firmware ..didnt make the difference..machine works for couple hours or so and throws message "copying"and SC687 after that..any help would be great!Thanks!
  • wyo19
    Technician
    • Nov 2012
    • 51

    #2
    Re: MP2852 SC687

    Originally posted by Technico
    I have a error code Sc 687 on Mp 2852...machine is brand new.(80copies ).replaced HDD,Controller board.updated firmware ..didnt make the difference..machine works for couple hours or so and throws message "copying"and SC687 after that..any help would be great!Thanks!
    Two things:
    1) any other error codes look in history.
    2) I don't think it's the connector cable (BICU/CONTROLLER)

    Try cleaning DIMMS and holder also replace DIMMS to test. check your wall voltage (proper ground) your machine should be on a line conditioner

    Comment

    • wyo19
      Technician
      • Nov 2012
      • 51

      #3
      Re: MP2852 SC687

      Originally posted by wyo19
      Two things:
      1) any other error codes look in history.
      2) I don't think it's the connector cable (BICU/CONTROLLER)

      Try cleaning DIMMS and holder also replace DIMMS to test. check your wall voltage (proper ground) your machine should be on a line conditioner

      One more hack is the code thrown when printing or coping? if printing check drivers,possible loop in the network and try a switch from the wall to the MFP.
      this is for printing only.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36854

        #4
        Re: MP2852 SC687

        From the Goose's Guide for the MP 2851: SC 687 Memory Address command error: Harness connection between BICU and Controller, defective BICU, defective controller.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2444

          #5
          Re: MP2852 SC687

          Had a faulty IPU causing this even if it wasn't mentioned in the SC description IIRC

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