ricoh mp5002sp

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  • kopirmaster
    Technician
    • Apr 2011
    • 70

    #1

    [Error Code] ricoh mp5002sp

    ricoh mp 5002sp .sc 819 after switching off.everyting is works very good but when you turn of the machine error 819 comes .i update the firmware and stil have the code .any help pls
  • freginold
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 102

    #2
    Re: ricoh mp5002sp

    Originally posted by kopirmaster
    ricoh mp 5002sp .sc 819 after switching off.everyting is works very good but when you turn of the machine error 819 comes .i update the firmware and stil have the code .any help pls
    It's probably the hard drive. To confirm, turn the machine off, unplug the hard drive, and turn the machine on. You'll probably get an address book error because the HDD is disconnected, but if the sc819 doesn't come back, it's the hard drive. You can try reformatting it once you plug it back in, but if that doesn't work, replace the hard drive.
    -----------------------------------------------
    Config page instructions for copiers, printers, & fax machines

    Comment

    • Moza
      Service Manager

      100+ Posts
      • Feb 2009
      • 232

      #3
      Re: ricoh mp5002sp

      Originally posted by kopirmaster
      ricoh mp 5002sp .sc 819 after switching off.everyting is works very good but when you turn of the machine error 819 comes .i update the firmware and stil have the code .any help pls
      Im afraid SC819 is more likely to be the controller

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36751

        #4
        Re: ricoh mp5002sp

        Fatal Kernel error: Turn off SSID Log into WIM as admin, configuration SSDP inactive
        Fatal kernel error: replace controller
        Fatal kernel error: update system fw to 2.00.3 or higher

        Comment

        • kopirmaster
          Technician
          • Apr 2011
          • 70

          #5
          Re: ricoh mp5002sp

          Originally posted by slimslob
          Fatal Kernel error: Turn off SSID Log into WIM as admin, configuration SSDP inactive
          Fatal kernel error: replace controller
          Fatal kernel error: update system fw to 2.00.3 or higher
          firmware is up to date .
          hdd format dont fix the error
          ssdp inactive ,dont make changes the error is stil here

          any ideas ????

          Comment

          • mikadonovan
            Senior Tech

            Site Contributor
            2,500+ Posts
            • May 2008
            • 2931

            #6
            Re: ricoh mp5002sp

            Originally posted by Moza
            Im afraid SC819 is more likely to be the controller
            Originally posted by slimslob
            Fatal kernel error: replace controller
            Seems to be the next step....
            NEVER ASSUME ANYTHING

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