Fax nt recognized

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  • kpad
    Junior Member
    • Aug 2014
    • 3

    #1

    [Misc] Fax nt recognized

    New out of box MPC6502 not recognizing fax. Any ideas?
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #2
    Re: Fax nt recognized

    Make sure the MBU is seated well on the FCU and switch the battery jumper to the "on" pins.
    NEVER ASSUME ANYTHING

    Comment

    • LNorris
      Senior Tech

      500+ Posts
      • Sep 2008
      • 645

      #3
      Re: Fax nt recognized

      if you installed the fax, check the jumper on the fax. make sure its on.

      if you didnt install, is it showing under SP modes? or user tools?

      Comment

      • kpad
        Junior Member
        • Aug 2014
        • 3

        #4
        Re: Fax nt recognized

        Originally posted by LNorris
        if you installed the fax, check the jumper on the fax. make sure its on.

        if you didnt install, is it showing under SP modes? or user tools?
        All that has been done. Not showing in UT or SP mode. Ordered new fax option.

        Comment

        • Bantams
          Senior Tech

          500+ Posts
          • Jun 2012
          • 603

          #5
          Re: Fax nt recognized

          Wrong fax option perhaps?

          Its not the same as the MPC6501 that's why I ask.

          Comment

          • rsyarcia
            Hair Straightener Tech

            500+ Posts
            • Feb 2008
            • 711

            #6
            Re: Fax nt recognized

            Encountered with different machine(MP C4503)it can't detect the Fax option . Just updated the firmware and it worked fine. Maybe firmware issue.
            Nobody is perfect..

            Comment

            • kpad
              Junior Member
              • Aug 2014
              • 3

              #7
              Re: Fax nt recognized

              Originally posted by rsyarcia
              Encountered with different machine(MP C4503)it can't detect the Fax option . Just updated the firmware and it worked fine. Maybe firmware issue.
              Firmware fixed this, not sure why, but it did, Thanks

              Comment

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