[Misc] MPC3502

[Guest]

Hi,I have Mpc3502 which when a certin word document [office 365] is printed comes out unfused/rubs off but other documents print okay.i have checked the fuser and updated firmware but still having a problem,can someone please help. Thanks

[slimslob]

Re: MPC3502

Check the paper type setting for the document. If it is set for a much thinner than it is being printed, the fusing temperature is automatically lowered for some thin paper types.

[kaisara]

Re: MPC3502

Thanks champ will try that.

[Zaxxon]

Re: MPC3502

[SYMPTOM]
Cold offset (poor fusing from insufficient heating) may occur under the following conditions:

• Original: Low-coverage, black and white image
• Paper: Plain, A4 or LT, LEF
• Environment:

• Low-temperature conditions, or
• Thick paper used, or
• Paper with rough or uneven surface used

CAUSE
The fusing temperature for TEC mode is not high enough to properly fuse the toner.

"TEC mode" lowers the fusing temperature when printing onto low-coverage B&W A4/LT originals fed in the LEF direction, in order to improve the machine's TEC (total energy consumption) value. If one or more of the environmental conditions described above is met, the fusing roller is not hot enough to fuse the toner to the paper correctly.


SOLUTION
If the symptom occurs, for each target model shown below, disable TEC mode by changing the following SP settings:
For EU/AA/CHN models:

SP No.	Recommended setting	Target model	Note:
1-101-101	165	D143	The TEC value will increase slightly.
1-112-002	0
1-101-101	168	D144	The TEC value will increase slightly.
1-112-002	0

�
For NA/TWN models:

SP No.	Recommended setting	Target model	Note:
1-101-101	180	D143	The TEC value will increase slightly.
1-112-002	0
1-101-101	180	D144	The TEC value will increase slightly.
1-112-002	0