Ricoh MPC3500 Jamming at registration.

[cobebell]

Hi guys, looking for some help here.

Jamming at reg roller and concertinaing up from all trays but bypass ok. There's the first problem. I have checked every relevant thing in INPUT and OUTPUT checks but to no avail. I have swapped the PF unit and PF clutch, still do same thing. The paper guide immediately below reg roller had a dodgy mylar which I thought was causing the problem. Have removed that and still no joy. I believe it is PF unit 1 that is causing the issue but no ideas why?

Thanks in advance.

[Zeldaman]

Re: Ricoh MPC3500 Jamming at registration.

Hi there!
Check the reg-sensor/swap it. Is the correct ptr installed (the one of mpc-2000/2500 causes jams in multicopier/print-mode), and last but not least check the guideplate at the regrollers.
If its bent a little (sometimes hard to see) it also causes jams.
Greetings...

[slimslob]

Re: Ricoh MPC3500 Jamming at registration.

If the jam code is 017, the problem is the vertical transport sensor on the first feed unit.

[Zaxxon]

Re: Ricoh MPC3500 Jamming at registration.

Could be the myler behind the reg.roller guide.

[the-mad-scotsman]

Re: Ricoh MPC3500 Jamming at registration.

Reg sensor is working. Guideplates at reg rollers are perfect, well, they look perfect to me. I have taken them off about 10 times and checked. The rollers are in perfect condition. The jam code was 19 which is VT 1 but as i said the PF motor is running fine in output check. VT1 sensor is working. Paper is sometimes getting through and jamming at fusing exit (51) but paper is that badly damaged and out of shape thats why its jamming there.
Could it be the right hand door?
Thanks for your responses so far. Sorry its taken me until now to reply. Had no internet access on Friday.

[NeoMatrix]

Re: Ricoh MPC3500 Jamming at registration.

Paper feed magnetic clutch's may be dirty or idler shafts binding causing extra paper feed/buckle.
This problem usually causes double feed from two trays.

HTH

[the-mad-scotsman]

Re: Ricoh MPC3500 Jamming at registration.

Ive checked the clutches. Initially, i cleaned out pf1 clutch but also swapped pf1 and pf2 clutch. Where or what is the idler shaft and binding to what?
😃

[slimslob]

Re: Ricoh MPC3500 Jamming at registration.

Reg sensor is working. Guideplates at reg rollers are perfect, well, they look perfect to me. I have taken them off about 10 times and checked. The rollers are in perfect condition. The jam code was 19 which is VT 1 but as i said the PF motor is running fine in output check. VT1 sensor is working. Paper is sometimes getting through and jamming at fusing exit (51) but paper is that badly damaged and out of shape thats why its jamming there.
Could it be the right hand door?
Thanks for your responses so far. Sorry its taken me until now to reply. Had no internet access on Friday.

Ive checked the clutches. Initially, i cleaned out pf1 clutch but also swapped pf1 and pf2 clutch. Where or what is the idler shaft and binding to what?
😃

As I said in my previous post, if the jam is code is 019, the problem is vertical transport 1. If the lead edge of the paper is at or near the registration sensor, the problem is the VT1 sensor is not seeing the paper.

[the-mad-scotsman]

Re: Ricoh MPC3500 Jamming at registration.

I swapped the PF1 unit with PF4, therefore swapping the sensor and it still did the same thing. Possibly the board? Going back tomorrow at some point, so I'll let you know what i find. Once again, thank you for your assistance.

[Tonerbomb]

Re: Ricoh MPC3500 Jamming at registration.

You can help yourself by helping us to help you. Please either list your jam codes or post page 1 of the logging data report so we can see what jam codes your machine is logging..............................

[Iowatech]

Re: Ricoh MPC3500 Jamming at registration.

Hi guys, looking for some help here.

Jamming at reg roller and concertinaing up from all trays but bypass ok. There's the first problem. I have checked every relevant thing in INPUT and OUTPUT checks but to no avail. I have swapped the PF unit and PF clutch, still do same thing. The paper guide immediately below reg roller had a dodgy mylar which I thought was causing the problem. Have removed that and still no joy. I believe it is PF unit 1 that is causing the issue but no ideas why?

Thanks in advance.

This is probably stupid, but I haven't seen it discussed here yet so I have to ask: does the paper size and orientation indicators on the touch panel match up with what's actually in the paper drawers? For all the world, that's what this problem sounds like to me. I suppose it could be the drawers are broken or something too.
One other thing, while it is pretty unlikely, it is still pretty easy to check the settings for the drawers in "User Tools" just in case some dope messed with them (they should be set to automatic).

[turbojetboy]

Re: Ricoh MPC3500 Jamming at registration.

I would try a Ptr assy out of another mc, make sure you have the correct one for a 3500/4500. I have seen these look perfect and yet cause weird jamming problems.

[slimslob]

Re: Ricoh MPC3500 Jamming at registration.

The jam code was 19 which is VT 1. Paper is sometimes getting through and jamming at fusing exit (51) but paper is that badly damaged and out of shape thats why its jamming there.

The jam code for VT 1 is 017. Jam code 019 is the lead edge of the paper is not detected by the fusing exit sensor. Check the transfer/separation unit and the fusing unit.

[NeoMatrix]

Re: Ricoh MPC3500 Jamming at registration.

The jam code for VT 1 is 017. Jam code 019 is the lead edge of the paper is not detected by the fusing exit sensor. Check the transfer/separation unit and the fusing unit.

Check the transfer/sep unit main mounting hinges they could be cracked or broken at the pivot point..... ???

[the-mad-scotsman]

Re: Ricoh MPC3500 Jamming at registration.

As I am relatively new to posting on the forum I apologise if i have not put across the fault very well. I will in future put page 1 logging data and possibly provide a better explanation of fault.
Without going into too much detail. The right (or top) guideplate just before the reg roller was causing the problem. As i said in my original post I removed the mylar from the guideplate. This then exposed a rectangular hole (which doesn't seem to serve and purpose) but also the gap where the reg sensor looks out of. It wasn't catching when using the bypass because of the angle of entry of the paper but from all trays it was catching one or both of those holes. Did a temp repair to cover over the rectangular hole and for it also to pass the reg sensor hole smoothly. I will be going back to change the guide though as the guide and mylar are one part.
Thank you very much to everyone. Hope to use the forum again and maybe even help someone myself 😃
Cheers.