delay?

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  • hodgiepodgie
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 284

    #1

    delay?

    customer says 2045 too slowcopies three then stops copies three then stops.
  • pspahr
    Toner Schlep

    100+ Posts
    • May 2008
    • 227

    #2
    Seen it once

    Completely application related when I've seen this. The only way to prove it was by connecting the laptop via crossover cable and printing from whatever program you choose.

    I've seen Acrobat 7 cause this problem and upgrading to the latest version solved it. I've seen M$ Word do it and a few other M$ products. Typically, though, it wasn't the application itself but rather the file that was being printed. In one case the customer printed a .pdf from Acrobat that they had received via email from a client...The client had gone in to file and set all type of permissions and whatnot that my customers older version of Acrobat could not properly work with.....

    Other than that then it might be a network related issue.

    Good Luck!
    VectorLinux---Check it out!

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      Could also be the ID sensor pattern interval is set way too high, try adjusting...
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Survey says .... Hard drive.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

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        • hodgiepodgie
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 284

          #5
          thnks to you all.could not duplicate problem yet.drum unit is running dirty though.need to find out why , toner at top of pcu when you look at pcu.

          Comment

          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            drum unit is running dirty though.need to find out why
            'Cause its a 2045, thats why.
            Use only OEM supplies and do PM's real regularly.
            They're like dogs and babies, they won't clean themselves.
            sigpic
            You never realize how cheap a professional is until after you let an amateur do it.
            A+; Network +; PDI+

            Comment

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