Function Problem in MPC3300

[Wind Cool]

Hi, Guys.

Have you all facing this problem in MPC3300?

Come out function problem but does not show SC Code.

need some help.

Thank you~IMG-20150223-WA0027.jpg

[Moza]

Re: Function Problem in MPC3300

Hi, Guys.

Have you all facing this problem in MPC3300?

Come out function problem but does not show SC Code.

need some help.

Thank you~[ATTACH=CONFIG]28166[/ATTACH]

If you check SC History in SP 7403 it will tell you the last 10 error codes

[Elmo]

Re: Function Problem in MPC3300

do not factory reset
follow Moza's advise look for any sc codes
this type of issue can sometime be caused by HDD failure
you could try formatting the HDD remember this will clear any data on the HDD (ie Address book etc)

[teebee1234]

Re: Function Problem in MPC3300

You can also disable auto reboot using sp5-875. Set 001 to "1" and 002 to "0" -reboot the machine. The SC code will be displayed immediately going forward.

[Wind Cool]

Re: Function Problem in MPC3300

If you check SC History in SP 7403 it will tell you the last 10 error codes

do not factory reset
follow Moza's advise look for any sc codes
this type of issue can sometime be caused by HDD failure
you could try formatting the HDD remember this will clear any data on the HDD (ie Address book etc)

You can also disable auto reboot using sp5-875. Set 001 to "1" and 002 to "0" -reboot the machine. The SC code will be displayed immediately going forward.

Thank you everybody, I go back and try.

Feed back when any result.

Appreciate for your help.

[Max]

Re: Function Problem in MPC3300

Had the same on b/w copier, after f/w u/g worked fine.