Counter per User problem

[Guest]

20150302224454.jpg

Can someone explain to me what is OTHER?? Thank you.......

[slimslob]

Re: Counter per User problem

On the printout that you attached there are two different uses of the term "other".

If you are referring to the line above Total Sum, it is those prints made for which there was no User Number. This means that the machine is configured to where User Number is not required for printing.

If you are referring to the columns on the top printout, it is all paper sizes other than A3/DLT.

[phillip]

Re: Counter per User problem

The other is things like..... meter reading print outs, smc data prints,

Copies made when using special mode etc.

[Moza]

Re: Counter per User problem

The other is things like..... meter reading print outs, smc data prints,

Copies made when using special mode etc.

This is incorrect as meter / smc prints do not add clicks to the total count

[phillip]

Re: Counter per User problem

This is incorrect as meter / smc prints do not add clicks to the total count

Yes you are correct ..... but when you print off the counter data per user there is a counter called other this is the counter for meter, smc data etc as I posted

[slimslob]

Re: Counter per User problem

Yes you are correct ..... but when you print off the counter data per user there is a counter called other this is the counter for meter, smc data etc as I posted

NO THEY DO NOT. Did you even look at the counter printouts that mun5073 attached. Nearly 90% of the B/W prints were made by other. Printer User Code Authentication is set to allow jobs to be printed without a user code. Been there, done that.

[Moza]

Re: Counter per User problem

NO THEY DO NOT. Did you even look at the counter printouts that mun5073 attached. Nearly 90% of the B/W prints were made by other. Printer User Code Authentication is set to allow jobs to be printed without a user code. Been there, done that.

Thanks slim you beat me too it !!

[KenB]

Re: Counter per User problem

Mainframe printing I think will show as "other", as well. (UNIX, AS400, SAP, etc...), as the jobs (normally) come through without any sort of ID.

[Choro1dal]

Re: Counter per User problem

Stick with Slimsbob and KenB on this one.

In User Authentication Management there are several options for restricting/accounting for print usage.

If print authentication is enabled and the method is PC Control print jobs can be printed without authentication dependant on driver settings.
If Simple All is selected, if the print job is submitted using a Ricoh driver,authentication is required, no authentication is required using either host printing or using a non Ricoh driver.
If Simple limitation is selected hosts submitting print jobs within the specified IP ranges do not require authentication, those outside of the range require authentication.
Is Entire is selected all print jobs require authentication.

An authenticated job will increment the associated counter, jobs that are not restricted will increment the 'Others' counter.