Nashuatec 161 spf

[sognen]

Hi gys,
i read a lot of problems about the Web Image Monitor here but I have a problem with my 161 spf. When I try to access the Web Image Monitor on my lap top it shows 404.I use win7 ,google chrome. I check SP 5985-001-On Board NIC and 5825-091 Web, there are 1. I update the firmware. Can anyone help me ?

[sognen]

Re: Nashuatec 161 spf

Is it possible to ping the mashine? if so, I think http protocol is disabled, you can enable it via telnet.

http://www.copytechnet.com/forums/co...tml#post429140

Yes the ping works fine

[spw]

Re: Nashuatec 161 spf

I would start with the simplest.try using a different web browser.

[sognen]

Re: Nashuatec 161 spf

I would start with the simplest.try using a different web browser.

I have tryed IE ,Chrome,firefox. Notting change.Also tryed the sugestion above about the http in telnet.notting helpt.Is there a anithing else that can come your mind that could help me ?

[nmfaxman]

Re: Nashuatec 161 spf

Reset the nic.
Sounds like someone activated the Access Control to limit the ip range to access it.

[sognen]

Re: Nashuatec 161 spf

Reset the nic.
Sounds like someone activated the Access Control to limit the ip range to access it.

Ok I will try and let you know.

[sognen]

Re: Nashuatec 161 spf

Ok I will try and let you know.

It didn't help. I forgot to tell you also it can scan smb but it can't with twain driver on win7

[vga_man]

Re: Nashuatec 161 spf

Check access control setting I think that you changes allowed IP address
Then check http protocol it must be enabled

[Richariri]

Re: Nashuatec 161 spf

Have you tried flushing the memory with telnet?

I had a similar issue on a different machine.
I enabled telnet client on my computer then typed the letter 'o' 'space' 'ipofmachine'
It then prompts for username and password. This will be your usual admin password for WIM.
use command 'access flush' to flush the access control and it got me up and running.

Hope this helps.

[pppp]

Re: Nashuatec 161 spf

The easiest and quickest method in that case is to perform all memory clear.

0. Print SMC data 5-990
1. Update every firmware module
2. Preform all memory clear 5-801
3. Reinitialize deweloper (2-801 ??? - I do not remeber exactly)
4. Rewrite registration settings according to SMC data

[rthonpm]

Re: Nashuatec 161 spf

Never, never, NEVER do a memory all clear unless explicitly told to do so by Ricoh Tech Support. I can't believe you'd actually give that as a suggestion!


Sent from my BlackBerry using the Android app.

[pppp]

Re: Nashuatec 161 spf

@rthonpm

Are you kidding? All memory clear is quite usual and safe procedure. I did it... thousand times... or more.
MP161 is very simple machine.

The only one model I affraid personally to make all memory clear is (for me of course) MPCW2200. The rest machines you can reset if you need without any risk. Of course there are machines when we have to restore more than registration but in this case it is quite simple and safe.
In the MP161 family machines there is no critical settings. So, you can reset ithis family machines without any experience.
The only one thing you have to do is developer reinitialization SP2-801
Remember that every machine has printout with factory settings hidden in the front flap.

[slimslob]

Re: Nashuatec 161 spf

Remember that every machine has printout with factory settings hidden in the front flap.

Correction, Every new machine has one when first unboxed. That does not mean that it is still there. It is better to only clear the memory for the application that is having trouble.

My advice for the original problem would be to uninstall Google Chrome and then reboot. Then try IE or Firefox, preferably Firefox. I have encountered this problem numerous times. Google chrome causes your computer to look on the web instead of the local network.

[pppp]

Re: Nashuatec 161 spf

MP161 family has no special and critical settings. The only one important thing (rather less than more) can be registration. So, do not hesitate reset machine.
Remember that every module of firmware should be updated and reset at once because default settings can be changed for newer versions.

[slimslob]

Re: Nashuatec 161 spf

I don't know about the 161, but with the 171 which replaced the 161 a corrupted address book entry could prevent you from logging in to WIM. Both admin and supervisor would give an authentication failure. We had this happen a couple of weeks ago. Our junior tech was trying to modify a scan address using WIM. After saving the change, he did not click "back" before closing WIM. He then could not get back in WIM. When I got there later in the day, I found that not only could I not get in to WIM but the address book was missing from User Tools and there was no way to change admin authentication. As the address book only had 2 entries initially I used SP 5846-050 Ini All Addr B to clear the address book. After reboot, the address book was now back in User tools and I could log in to WIM.