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  • CrapAimer
    Trusted Tech

    250+ Posts
    • Jan 2010
    • 296

    notifications

    Hi

    can you set a ricoh machine to email meter reading notifications ?? cant seem to see it in the notification set up

    George
  • Sashko
    Trusted Tech

    100+ Posts
    • Oct 2009
    • 110

    #2
    Re: notifications

    Gearge,
    No.
    You can do this with Web SmartDeviceMonitor for Admin, Device Manager NX or another software.

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1204

      #3
      Re: notifications

      Depending on the model you could set up @Remote, but you will need to obtain an authorisation code from Ricoh to do so, that is all I know, we use it but I've never set it up myself.

      Comment

      • Oze
        Ricoh Fanboy

        1,000+ Posts
        • Jul 2008
        • 1663

        #4
        Re: notifications

        Originally posted by CrapAimer
        Hi

        can you set a ricoh machine to email meter reading notifications ?? cant seem to see it in the notification set up

        George
        3rd party software like FM Audit can do this but it requires installation of the monitoring software on a server at the service center site and installing the client software on a customer pc.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2401

          #5
          Re: notifications

          Originally posted by CrapAimer
          Hi

          can you set a ricoh machine to email meter reading notifications ?? cant seem to see it in the notification set up

          George

          I think there is no dedicated meter reading report machine-wise you can schedule every x days/weeks/month. But you might have a workaround if you enable mail reports for e.g. "toner low/end" conditions or something like that (in case the report does include the counter).

          Comment

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