MPc W2200 Format Issue

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  • nkot^1
    Technician
    • Sep 2013
    • 17
    #1

    MPc W2200 Format Issue

    Dokument 1189x841, nach Anpassung Dokument nur A4.jpgDokument 1189x841, tatsächliche Größe, Bildbereich wird ausgegraut, nur ....jpg
    Tags: mpc w2200 format-issue
    • Itanic
      Technician

      50+ Posts
      • Dec 2014
      • 59
      #2
      Re: MPc W2200 Format Issue

      I can confirm that you are correct with this issue as we have a site with MPCW2200's and they migrated from 2008 to Server 2012 and the new driver had this exact same issue. I upgraded the PS firmware as you have before flagging it to Ricoh as a driver issue. Here's where the fun started as it flagged to ricoh that i wasn't Wide format trained (i am Fully HP Wide Format trained) they revoked some of our dealer status. Forgive me for responding to your thread as i can't fully answer your question but... I could phone the I.T. guy up at this site but wouldn't want him to say that he still has the issue and could he relog the call kind of thing but i'm pretty sure he did find a solution to the problem by disabling Virtual printer settings.

      Effects of the Virtual Printer on device setting and behavior.

      If Virtual Printer = Active, some device settings have no effect.
      The Virtual Printer's settings will override those settings.
      Effect of Virtual Printer settings over device settings:

      Overridden by the Virtual Printer Not overridden by the Virtual Printer
      Printer Basic Settings > System - Print Error Report
      - Job Separation
      - Rotate by 180 degree
      - Memory Usage
      - Duplex
      - Copies
      - Blank Page Print
      - B&W Page Detect
      - Sub Paper Size
      - Page Size
      - Letterhead Setting
      - Edge to Edge Print
      - Staple Type
      - Punch Type      		 - Auto Continue
      - Memory Overflow
      - Auto Delete Temporary Print Jobs
      - Auto Delete Stored Print Jobs
      - Initial Print Job List
      - Print Compressed Data
      - Edge Smoothing
      - Toner Saving
      - Spool Image
      - Reserved Job Waiting Time
      - Printer Language
      - Tray Setting Priority (or Bypass Tray Setting Priority)
      - Default Printer Language
      - Tray Switching
      - Extended Auto Tray Switching
      Printer Basic Settings >
      - PCL Menu
      - PS Menu
      - PDF Menu      		 All settings (none)
      Other changes to machine behavior caused by the Virtual Printer settings:

      Virtual Printer=disabled Virtual Printer=enabled
      If a job is missing the paper type, "Plain/Recycled" is applied automatically. Paper Type setting
      If a job does not specify the input tray, "Auto Tray Select" is always used. Input Tray setting
      If a job does not specify the output tray, "Device Default" is always used. Output Tray setting
      There is nothing that can be done to prevent this other than disabling the Virtual Printer.

      Hope that this is of some help to you. Regards

        Comment

        • nkot^1
          Technician
          • Sep 2013
          • 17
          #3
          Re: MPc W2200 Format Issue

          Thanks for your help, Itanic.

          There are 2 virual printer on the server installed.

          First the Microsoft

            Comment

            • CRISTIAN MULLER
              Trusted Tech

              Site Contributor
              100+ Posts
              • Feb 2013
              • 145
              #4
              Re: MPc W2200 Format Issue

              Originally posted by nkot^1
              Thanks for your help, Itanic.

              There are 2 virual printer on the server installed.

              First the Microsoft
              I have this same issue, I try most of things you have tried, if you find the solution please tell me.ime.if I find I definitely tell you.

                Comment

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