mp3351 lihgt copy scanner

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  • en.
    Trusted Tech
    • Jul 2014
    • 124

    #1

    mp3351 lihgt copy scanner

    problem is light copy and & unclear from ADF+exposer class

    but its ok from printer

    i cleaned all class and shater &lens but its still bad copy from scanner

    note : pm part and counter (89000)

    any adjust or suggestion

    best regards
  • greenbean
    Midwest Regional Manager

    Site Contributor
    • Jun 2014
    • 27

    #2
    Re: mp3351 lihgt copy scanner

    Originally posted by en.
    problem is light copy and & unclear from ADF+exposer class

    but its ok from printer

    i cleaned all class and shater &lens but its still bad copy from scanner

    note : pm part and counter (89000)

    any adjust or suggestion

    best regards
    Replace drum and developer.

    Comment

    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 985

      #3
      Re: mp3351 lihgt copy scanner

      Also if it is more to one side of the copy you may have to lift up on the front left side of the scanner section.
      People leaning on the front left corner tend to cause this.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37345

        #4
        Re: mp3351 lihgt copy scanner

        Turn off main power and unplug from wall. Clean all mirrors in the scanner section and while you have the exposure glass off check for dust under the white reference. Plug the power cord back in and turn on. Run User Tools - Maintenance - Auto Color Calibration.

        Comment

        • CRISTIAN MULLER
          Trusted Tech

          Site Contributor
          100+ Posts
          • Feb 2013
          • 145

          #5
          Re: mp3351 lihgt copy scanner

          Originally posted by slimslob
          Turn off main power and unplug from wall. Clean all mirrors in the scanner section and while you have the exposure glass off check for dust under the white reference. Plug the power cord back in and turn on. Run User Tools - Maintenance - Auto Color Calibration.
          I never see this option in a MP 3351, could you post this wrong or has this option indeed?

          Comment

          • subaro
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1274

            #6
            Re: mp3351 lihgt copy scanner

            Originally posted by greenbean
            Replace drum and developer.
            Why would you replace drum and developer if the prints from pc is good ?. Two likes agrees with you. whats the reasoning behind this. For me, this should be a scanner related issue.
            THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

            Comment

            • greenbean
              Midwest Regional Manager

              Site Contributor
              • Jun 2014
              • 27

              #7
              Re: mp3351 lihgt copy scanner

              Originally posted by subaro
              Why would you replace drum and developer if the prints from pc is good ?. Two likes agrees with you. whats the reasoning behind this. For me, this should be a scanner related issue.
              The original post states the pm and counter at 89k. Recommended replacement is 60k for drum and developer. This model is kind of strange when drum and developer reach end of life. One symptom of weak drum/developer is light copies from glass/scanner. Although the prints appear to look good at first glance, they will not compare to prints from new drum/developer. If light copies continue after this then troubleshooting the scanner would be justified but not before. I was burned by this exact issue and convinced myself the issue was in the scanner when is was just simple pm parts needed.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37345

                #8
                Re: mp3351 lihgt copy scanner

                Originally posted by CRISTIAN MULLER
                I never see this option in a MP 3351, could you post this wrong or has this option indeed?
                Sorry, I see a lot of color machines with light copies because who ever set them up never ran ACC. The cleaning the mirrors still applies. Dust on the mirrors makes the white reference look like some shade of grey. This shifts the entire grey scale. The more the dust, the lighter the copies get.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37345

                  #9
                  Re: mp3351 lihgt copy scanner

                  Originally posted by greenbean
                  The original post states the pm and counter at 89k. Recommended replacement is 60k for drum and developer. This model is kind of strange when drum and developer reach end of life. One symptom of weak drum/developer is light copies from glass/scanner. Although the prints appear to look good at first glance, they will not compare to prints from new drum/developer. If light copies continue after this then troubleshooting the scanner would be justified but not before. I was burned by this exact issue and convinced myself the issue was in the scanner when is was just simple pm parts needed.
                  Ricoh recommends 60K to be able to sell more drums. The drum usually goes to between 90K and 110K before you start getting drum spots. Spots start near the ends of the drum.

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5462

                    #10
                    Re: mp3351 lihgt copy scanner

                    Is the machine setup to scan?. Do a full grayscale scan at high res, if thats light its a scanner problem.
                    Are you doing the scans from the platen or the ADF?
                    Whatever

                    Comment

                    • greenbean
                      Midwest Regional Manager

                      Site Contributor
                      • Jun 2014
                      • 27

                      #11
                      Re: mp3351 lihgt copy scanner

                      Originally posted by slimslob
                      Sorry, I see a lot of color machines with light copies because who ever set them up never ran ACC. The cleaning the mirrors still applies. Dust on the mirrors makes the white reference look like some shade of grey. This shifts the entire grey scale. The more the dust, the lighter the copies get.
                      FYI the mp 3351 is a bw box

                      Comment

                      • allan
                        RTFM!!

                        5,000+ Posts
                        • Apr 2010
                        • 5462

                        #12
                        Re: mp3351 lihgt copy scanner

                        Originally posted by greenbean
                        FYI the mp 3351 is a bw box

                        But thats got nothing to do with color. He corrected himself already.

                        Go clean the reference patch.

                        And start looking for a drum and developer
                        Whatever

                        Comment

                        • subaro
                          Service Manager

                          1,000+ Posts
                          • Oct 2010
                          • 1274

                          #13
                          Re: mp3351 lihgt copy scanner

                          Originally posted by greenbean
                          The original post states the pm and counter at 89k. Recommended replacement is 60k for drum and developer. This model is kind of strange when drum and developer reach end of life. One symptom of weak drum/developer is light copies from glass/scanner. Although the prints appear to look good at first glance, they will not compare to prints from new drum/developer. If light copies continue after this then troubleshooting the scanner would be justified but not before. I was burned by this exact issue and convinced myself the issue was in the scanner when is was just simple pm parts needed.
                          Thanks for repying to my question. I don't work on this machine really, but my i would think the troubleshooting method or symptoms for copiershould besimilar with some minor diffrences. However, what i usually do, is print a file that i use as a test print or template and check the output. from experience i would tell if that unit drum/dev/charge roller or corona is ok. OR do internal print test. actually i do this first. IF these are ok, there is no way that the drum/dev can cause light prints when copying. a failing ccd unit and or lamp can also contribute to poor or light copies [ colour is more tricky, but the internal test prints should show the health of the pm items]
                          Many say they clean mirrors and glass, but how was it done and what was used to clean also comes into question.
                          I have learned not to trust meter reads'but ina forum like this, i would want to know that and like you will suggest solutions as to counts. But i can't take away the most important, which is, you know the machine and the symptoms. thanks again i am learning these machines from you guys as the threads continues.
                          THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                          Comment

                          • copyaction
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Oct 2007
                            • 985

                            #14
                            Re: mp3351 lihgt copy scanner

                            The fact is on this series and including the MP2550 you can have light copies, and fine internal prints and printing from the computer.
                            Never saw a good reason for it but have myself installed a new PCU and then copies are perfect.

                            Comment

                            • Debs1964
                              Service Manager

                              1,000+ Posts
                              • Oct 2010
                              • 1689

                              #15
                              Re: mp3351 lihgt copy scanner

                              Originally posted by subaro
                              IF these are ok, there is no way that the drum/dev can cause light prints when copying.
                              Not true on this range of machines, I've come across it where at first glance, prints appear to be fine, but copies are faint. If you look closely at the prints though, you may find that the solid areas are not quite as solid as they could be. Replacing drum/dev can indeed cure this problem
                              There are 10 types of people in this world, those who understand binary maths and those who don't

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