can not access web image

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  • en.
    Trusted Tech
    • Jul 2014
    • 124
    #1

    can not access web image

    hi sir

    i have problem with mp5001

    all connection is done with this device and its working properly when i send job by network

    but i can not access to devise by web image monitor

    is theirs any sp mode can i do to solve this problem
    Tags: None
    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2457
      #2
      Re: can not access web image

      You can't access at all or just have a problem with the log in? Did anyone messed with the SP mode recently? Perhaps you try and print a non default SP page and compare with a healthy machine.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37064
          #3
          Re: can not access web image

          Check SP 5985-001. If it is set to 2, change it to 1.

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