No Duplexing on MP 4500

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  • Richards
    Technician
    • Feb 2015
    • 19

    [Misc] No Duplexing on MP 4500

    Got a copier, Aficio MP 4500, that I thought would duplex, but there is no duplex option on the screen. The drivers that I have installed all provide for this option and literature from Ricoh calls duplexing "Standard".
    Also this machine had its hard drive pulled for security reason. I am getting an error code 870-01 and address book error.

    Did I hook something up wrong? Do I need an SD card? If so, where can I get one? What can I do?
    Thanks
  • Max
    Senior Tech

    500+ Posts
    • Oct 2011
    • 528

    #2
    Re: No Duplexing on MP 4500

    You will need to fit HDD to the copier for the duplex option.
    Is the duplex physically attached to the copier?

    Comment

    • Copyman2000
      Junior Member
      • Apr 2015
      • 6

      #3
      Re: No Duplexing on MP 4500

      Make sure you have a hard drive

      Comment

      • flo
        Engineer
        • Mar 2009
        • 44

        #4
        Re: No Duplexing on MP 4500

        You only have duplex wih HDD and dont forget to format it after install

        Comment

        • Richards
          Technician
          • Feb 2015
          • 19

          #5
          Re: No Duplexing on MP 4500

          Originally posted by Max
          You will need to fit HDD to the copier for the duplex option.
          Is the duplex physically attached to the copier?
          Thank you for the answer. Been looking for the duplex part, where is it? I am familiar with Konica Minolta copiers and they are located on the right side door.

          Comment

          • Richards
            Technician
            • Feb 2015
            • 19

            #6
            Re: No Duplexing on MP 4500

            Originally posted by flo
            You only have duplex wih HDD and dont forget to format it after install
            The guy I got it from said if I wanted to put one in I could use any I/E styled hard drive. Is that true? Also can you point me in the right direction as far as formatting the Hard Drive?
            Thanks

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35222

              #7
              Re: No Duplexing on MP 4500

              Originally posted by Richards
              The guy I got it from said if I wanted to put one in I could use any I/E styled hard drive. Is that true? Also can you point me in the right direction as far as formatting the Hard Drive?
              Thanks
              Original HDD size was 40GB. I would use something in the 40GB to 80GB size.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35222

                #8
                Re: No Duplexing on MP 4500

                Originally posted by Richards
                Thank you for the answer. Been looking for the duplex part, where is it? I am familiar with Konica Minolta copiers and they are located on the right side door.
                Duplex unit is on the right side of the machine. You have to open it before you can open the right door. It hinges on top of the bypass tray unit and can be physical removed form the copier. Prior models it was an option. Later models it was incorporated into the right door.

                Comment

                • Iowatech
                  Not a service manager

                  2,500+ Posts
                  • Dec 2009
                  • 3933

                  #9
                  Re: No Duplexing on MP 4500

                  This is probably stupid, but have you checked "User Tools" to make sure that the machine is set up to duplex?
                  You won't be able to duplex if the paper type is set to a heavier setting there. Or if duplex is turned off there.
                  This might not work, but it shouldn't take that long to check.

                  Comment

                  • ptrflrs
                    Glorified Parts Swapper

                    100+ Posts
                    • Dec 2010
                    • 192

                    #10
                    Re: No Duplexing on MP 4500

                    Originally posted by Richards
                    The guy I got it from said if I wanted to put one in I could use any I/E styled hard drive. Is that true? Also can you point me in the right direction as far as formatting the Hard Drive?
                    Thanks
                    IDE hard drive (as opposed to sata hdd) needed for duplex. I assume it stores the scanned images to print the pages in the right order which is the second side first so that they can be stacked in the right order (first side face down on tray.) Generic IDE hdd can be used and formatted by the mfd itself. Have used up to 500gb generic hdd but less is fine.
                    jesus loves you! (everyone else thinks you're an assh*le)
                    street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
                    Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

                    Comment

                    • ptrflrs
                      Glorified Parts Swapper

                      100+ Posts
                      • Dec 2010
                      • 192

                      #11
                      Re: No Duplexing on MP 4500

                      Use SP 5832 001 to format hdd after its installed
                      jesus loves you! (everyone else thinks you're an assh*le)
                      street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
                      Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

                      Comment

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