We have a wide format that the cutter crashed into the print head.
Original tech replace the cutter, the print head, and the encoder. Now we are getting what I will call double\ uneven imaging ( internal, external prints and copies.)
Tech support has had us replace MBU,IPU, and another encoder, with no success in correcting the problem.
They are now saying that it could be the Controller.
Any ideas out there?
20150421120509214.pdf20150421122520089.pdf
Original tech replace the cutter, the print head, and the encoder. Now we are getting what I will call double\ uneven imaging ( internal, external prints and copies.)
Tech support has had us replace MBU,IPU, and another encoder, with no success in correcting the problem.
They are now saying that it could be the Controller.
Any ideas out there?

20150421120509214.pdf20150421122520089.pdf
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