Hello,
We perform some test for a customer with a Ricoh MP 9002. The customer send a postscript file directly to printer. With the old device (a MP 9000) all work with no problem, but with MP 9002, it's odesn't work correctly.
The processus is simple, all of postscript file have a MEDIACOLOR instruction (blue, pink, green) and de MP 9000 select the good tray.
but In my Ricoh MP 9002, I just have "paper color 1" and "paper color 2" indication for tray, not all color, so when I send the file, they don't select a color tray ...
Any idea ?
Thanks for your help !
Faro
We perform some test for a customer with a Ricoh MP 9002. The customer send a postscript file directly to printer. With the old device (a MP 9000) all work with no problem, but with MP 9002, it's odesn't work correctly.
The processus is simple, all of postscript file have a MEDIACOLOR instruction (blue, pink, green) and de MP 9000 select the good tray.
but In my Ricoh MP 9002, I just have "paper color 1" and "paper color 2" indication for tray, not all color, so when I send the file, they don't select a color tray ...
Any idea ?
Thanks for your help !
Faro
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