Cover is open/ close indicated cover

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  • tech07
    Trusted Tech

    250+ Posts
    • Aug 2008
    • 409

    #1

    Cover is open/ close indicated cover

    I mistakenly put this post under fax but it's a copier.i am a toshiba tech but am working on a toshiba 901 that's really a ricoh. Maybe a mp9000? The display show a picture of the copier along with a message that a "cover is open..please close indicated cover. The copier comes all the way to ready before this screen shows up immediately. However no cover is indicated and the light on top of the control panel is off, not red. Does ricoh route these covers through a strange path? How do i track the cover where none is indicated? Does ricoh mate these switches through fusers , etc. Like canon and toshiba used to? I really hope someone has seen this. I unplugged all accessories, so it's the copier. Is ther a difference between "cover" and "door"?
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    The E-Studio 901 is an MP9000...
    Without having one right in front of me, I can't really say what cover might be routed where, etc. Is it possible that the cover that's open is the paper feed bank cover near the waste toner bottle? Off the top of my head that's the only cover I can think of that can be undone with all of the external covers closed. Also, make sure the duplex and transfer belt are in their proper positions.
    Other than that, try re-seating all the DIMM's on the controller and also check the connections to the hard drives. If they're bad, they have to be replaced as a set.

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    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      You might want to go thru the input checks to see if anything lights up.
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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      • tech07
        Trusted Tech

        250+ Posts
        • Aug 2008
        • 409

        #4
        cover open /problem solved

        there are six front door switches..3 together on the left and 3 together on the right.. all tested good with meeter...BUT!! last switch on right had a faulty connection to the switch on the wire terminal itself.. thanks for the input guys..

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