When I arrived the transfer blade assly was clogged removed it to see if will at least come to ready no luck. Reformatted HDD reseated connectors on bcu. Couldn't get it to come to ready. The pcus didn't look bad cleaned up toner spill
c5000 with sc990
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Re: c5000 with sc990
Disconnect the HDD and retry.
[Problem]
A print job is interrupted by the following conditions, and then after the condition(s) is cleared, SC990 or SC819 occur.
- The paper full condition occurs during a Booklet job.
- The toner End condition occurs.
[Cause]
Engine Firmware bug
[Action]
Upgrade to Engine Firmware 1.55:08 or later - The paper full condition occurs during a Booklet job.
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Re: c5000 with sc990
Disconnect the HDD and retry.
[Problem]
A print job is interrupted by the following conditions, and then after the condition(s) is cleared, SC990 or SC819 occur.
- The paper full condition occurs during a Booklet job.
- The toner End condition occurs.
[Cause]
Engine Firmware bug
[Action]
Upgrade to Engine Firmware 1.55:08 or laterComment
- The paper full condition occurs during a Booklet job.
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Re: c5000 with sc990
Also, you might want to check the waste toner bottle to make sure it isn't totally full. Especially if you are not the only person that deals with that machine.
Um, you don't have to answer this if you don't want to, but but since I can't see your machine or what you have done to it I am curious about why you concluded that the HDD had anything to do with this. If you can answer that though, thanks.Comment
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Re: c5000 with sc990
If you do not have access to download firmware from Ricoh, hire a qualified tech to do it for you.SC 990 Software performance error - reload firmware SC 990 Software performance error - replace controller SC 990 Paper full condition occurs during booklet job - update Engine firmware to v1.55.08 or higher SC 990 Software performance error - update engine fw to 1.55:08 & system fw to 1.22 or higher as set SC 990 Software performance error - load fiery patches in correct order Comment
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Re: c5000 with sc990
If you do not have access to download firmware from Ricoh, hire a qualified tech to do it for you.SC 990 Software performance error - reload firmware SC 990 Software performance error - replace controller SC 990 Paper full condition occurs during booklet job - update Engine firmware to v1.55.08 or higher SC 990 Software performance error - update engine fw to 1.55:08 & system fw to 1.22 or higher as set SC 990 Software performance error - load fiery patches in correct order Comment
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Re: c5000 with sc990
Slimslob,, I never said I wasn't qualifield...My quote was. (Unfortunately I don't have access to Ricoh support). We all are here to get the info not available to us, isn't that the reason for this site. I have access and support to the Manufacturers we are authorized in, unfortunately we have a client that has this crappy c5000 there that we take care of and have been for some time. I know we get some crap on the board but I thought the serious techs here can distinguish the ones looking to fix their own machine versus a serious tech looking for real support from the tech friends here.Comment
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Re: c5000 with sc990
Slimslob,, I never said I wasn't qualifield...My quote was. (Unfortunately I don't have access to Ricoh support). We all are here to get the info not available to us, isn't that the reason for this site. I have access and support to the Manufacturers we are authorized in, unfortunately we have a client that has this crappy c5000 there that we take care of and have been for some time. I know we get some crap on the board but I thought the serious techs here can distinguish the ones looking to fix their own machine versus a serious tech looking for real support from the tech friends here.
Not a box that your dealer sells...is that what you meant?Comment
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