My customer recently (I mean they've only had the machine a week...jeez) decided to remove the fuser from their MP C5501.
They pulled and pulled and pulled until they broke both the pulls off the fuser cover.
I tell them "now that's gonna cost ya". We all had a small laugh as I showed them again how to remove the fuser by first lifting the lock tabs...DOH.
So I figure no biggie I'll call Precision and have them order me one... Ricoh P/N D0294103 Front Cover Guide: Duplex.
Just a minute ago I call PR back and talked to my sales guy and he tells me Ricoh discontinued the part with no "newer" number to order.
Now I'm kinda in a pinch.
Any ideas where one of these could be found?
Thanks
Jeff
They pulled and pulled and pulled until they broke both the pulls off the fuser cover.
I tell them "now that's gonna cost ya". We all had a small laugh as I showed them again how to remove the fuser by first lifting the lock tabs...DOH.
So I figure no biggie I'll call Precision and have them order me one... Ricoh P/N D0294103 Front Cover Guide: Duplex.
Just a minute ago I call PR back and talked to my sales guy and he tells me Ricoh discontinued the part with no "newer" number to order.
Now I'm kinda in a pinch.
Any ideas where one of these could be found?
Thanks
Jeff
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