Ricoh Sp c420dn cover open message

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  • maikel safwt
    Technician
    • Nov 2014
    • 58

    #1

    Ricoh Sp c420dn cover open message

    A Ricoh Sp c420dn appear suddenly Front/side cover open and the switches is ok
  • Counsel
    Senior Tech

    500+ Posts
    • Aug 2011
    • 530

    #2
    Re: Ricoh Sp c420dn cover open message

    How did you determine the switch is ok, did you open the door and hold the switch in by hand if so and it worked to cure the open message then check where the switch contacts the door and make sure the door is not broken, its one of the two if the switch works by manually activating it then the door must not be pushing the switch in.

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    • maikel safwt
      Technician
      • Nov 2014
      • 58

      #3
      Re: Ricoh Sp c420dn cover open message

      Yes i did this the second machine for me that problem happens to it

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      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2457

        #4
        Re: Ricoh Sp c420dn cover open message

        Have you tried to locate and test all switches via input check sp?

        Comment

        • maikel safwt
          Technician
          • Nov 2014
          • 58

          #5
          Re: Ricoh Sp c420dn cover open message

          there is 3 switches 2 for door detection and 1 for power and closed by 2 the 2 doors i checked it all

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          • maikel safwt
            Technician
            • Nov 2014
            • 58

            #6
            Re: Ricoh Sp c420dn cover open message

            any other suggestion?

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            • Filipe

              #7
              Re: Ricoh Sp c420dn cover open message

              Originally posted by Gift
              Have you tried to locate and test all switches via input check sp?
              How i do it

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