ricoh 2045 problem reset paper jam alarm

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  • hooman23
    Technician
    • Jul 2014
    • 56

    #1

    ricoh 2045 problem reset paper jam alarm

    after removing paper jam.. paper jam alarm wont turn off.. i should run 5801 to reset machine code. but after a few copies paper jam again and there is no way to get rid of paper jam alarm ..i replaced ld board flat cable.. door switches.. psu. bicu main board nv ram hard disk.. there is no chance\
    can someone help me out to solve the problem.
    thanks
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36693

    #2
    Re: ricoh 2045 problem reset paper jam alarm

    My guess would be a door switch or you are not opening all the doors that it shows to open. If it does not see all the doors that the display indicates to open being opened and then closed, it will not clear the jam indication.

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    • tufbnme
      Trusted Tech

      250+ Posts
      • Feb 2008
      • 493

      #3
      Re: ricoh 2045 problem reset paper jam alarm

      Old machine, had this issue many times, especially when the machine is cold first thing in the morning. Pull the scanner assembly off and the cover to the paper exit section located above the fuser.
      clean and lube the rollers and actuators.

      Comment

      • hooman23
        Technician
        • Jul 2014
        • 56

        #4
        Re: ricoh 2045 problem reset paper jam alarm

        if paper jam before registration roller after removing paper i open and close all the doors and there is no problem.. if paper jam after drum unit or fusing unit paper jam wont reset

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36693

          #5
          Re: ricoh 2045 problem reset paper jam alarm

          Originally posted by tufbnme
          Old machine, had this issue many times, especially when the machine is cold first thing in the morning. Pull the scanner assembly off and the cover to the paper exit section located above the fuser.
          clean and lube the rollers and actuators.
          I used to have customers call with this problem on 35 and 45 page models. I would go out and open and close the "C" jam door, the one above the fusing unit. If that did not clear the problem, I would disconnect and the reconnect the switch for the "C" door. I would then order the switch.

          Comment

          • bob marley
            Service Manager

            1,000+ Posts
            • Jan 2012
            • 1339

            #6
            Re: ricoh 2045 problem reset paper jam alarm

            Originally posted by hooman23
            if paper jam before registration roller after removing paper i open and close all the doors and there is no problem.. if paper jam after drum unit or fusing unit paper jam wont reset
            The paper feed sensor (AW01 0061) could be dirty or defective
            Live for yourself and you will live in vain. Live for others, and you will live again

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3933

              #7
              Re: ricoh 2045 problem reset paper jam alarm

              Originally posted by tufbnme
              Old machine, had this issue many times, especially when the machine is cold first thing in the morning. Pull the scanner assembly off and the cover to the paper exit section located above the fuser.
              clean and lube the rollers and actuators.
              Is there any chance the wiring harness that goes across the exit roller shaft in that area could be causing this problem? Before I started taping up and rerouting that wiring harness whenever I had the scanner off those machines, I only saw the machine shut off unexpectedly as 5v got shorted to ground through the roller shaft after the insulation on the wires got rubbed off.
              I suppose that wiring harness could cause a problem like this, but I've never seen that happen so I'm not sure.

              Comment

              • hooman23
                Technician
                • Jul 2014
                • 56

                #8
                Re: ricoh 2045 problem reset paper jam alarm

                replaced the right door switch cable . problem solved. thanks anyway

                Comment

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