Is there is a way to fix the toner pump for Ricoh MPC series

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  • maikel safwt
    Technician
    • Nov 2014
    • 58

    #1

    Is there is a way to fix the toner pump for Ricoh MPC series

    Is there is a way to fix the toner pump for Ricoh MPC series ?
  • Counsel
    Senior Tech

    500+ Posts
    • Aug 2011
    • 530

    #2
    Re: Is there is a way to fix the toner pump for Ricoh MPC series

    Replace it with a new assembly, its usually the clutch that fails and I have but do not recommend taking it apart it is a pain, i had to swap the clutch from one style to another and its a pain to get apart. If you just order the part its all of two screws and a connector to replace it. Happens a lot on the B223 series.

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    • nmfaxman
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1702

      #3
      Re: Is there is a way to fix the toner pump for Ricoh MPC series

      The worm gear in the pump kills the clutch over time.
      Tried it a couple of times with no luck.
      I have tried using a junker machine and using a good color pump.
      Still no luck.
      Bite the bullet and fix it with a new pump. saves headaches down the line.
      Why do they call it common sense?

      If it were common, wouldn't everyone have it?

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      • khattab.al.masry
        Trusted Tech
        • Jan 2014
        • 212

        #4
        Re: Is there is a way to fix the toner pump for Ricoh MPC series

        Here technical bulletin i hope to help you with follow the involved instructions.
        Attached Files

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        • maikel safwt
          Technician
          • Nov 2014
          • 58

          #5
          Re: Is there is a way to fix the toner pump for Ricoh MPC series

          Originally posted by khattab.al.masry
          Here technical bulletin i hope to help you with follow the involved instructions.
          Yes thats right i think the 90% from the falling pumps problem isn't the clutch because i test it many times when the pcu and the transfer out from the machine i feel it rotates well

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          • pradeep.n
            Technician
            • Jun 2015
            • 29

            #6
            Re: Is there is a way to fix the toner pump for Ricoh MPC series

            Originally posted by maikel safwt
            Yes thats right i think the 90% from the falling pumps problem isn't the clutch because i test it many times when the pcu and the transfer out from the machine i feel it rotates well

            if you are familiar with electrical drives, may be you can spend a couple of hours to service the pump if it is in half working condition. Else, replacing is an affordable option.

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            • bob marley
              Service Manager

              1,000+ Posts
              • Jan 2012
              • 1339

              #7
              Re: Is there is a way to fix the toner pump for Ricoh MPC series

              I tried more than once to fix the pump but think the most suitable solution is to replace it with a new one
              Live for yourself and you will live in vain. Live for others, and you will live again

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              • Iowatech
                Not a service manager

                2,500+ Posts
                • Dec 2009
                • 3930

                #8
                Re: Is there is a way to fix the toner pump for Ricoh MPC series

                I took a failed pump apart a couple of years ago because I was curious what the guts of the thing looked like. On that one, the clutch was the most likely thing that failed as it was filled with the brown dust of electromagnetic clutch death.

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                • pradeep.n
                  Technician
                  • Jun 2015
                  • 29

                  #9
                  Re: Is there is a way to fix the toner pump for Ricoh MPC series

                  Originally posted by Iowatech
                  I took a failed pump apart a couple of years ago because I was curious what the guts of the thing looked like. On that one, the clutch was the most likely thing that failed as it was filled with the brown dust of electromagnetic clutch death.
                  right, so once we are inside the motor, we can come to a conclusion.

                  Comment

                  • ABS tect
                    Senior Tech

                    500+ Posts
                    • Sep 2013
                    • 511

                    #10
                    Re: Is there is a way to fix the toner pump for Ricoh MPC series

                    Originally posted by maikel safwt
                    Yes thats right i think the 90% from the falling pumps problem isn't the clutch because i test it many times when the pcu and the transfer out from the machine i feel it rotates well
                    I agree with just getting the whole new toner pump part.

                    But if you feel like it is working then you can try to see if maybe the hose is clogged. Clear out the hose, sometimes if you don't have OEM toner in then the toner can get clumped up in the hose. I have learned this the hard way, tried saving a few pennies getting the compatible toner, and have had to change my share of toner pumps when all i needed to do was just switch back to OEM toner . After you have cleared out the hose, have a good toner in there, do a force toner supply and if you don't see the color getting darker, then it is for sure the toner pump.

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                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36745

                      #11
                      Re: Is there is a way to fix the toner pump for Ricoh MPC series

                      At some point you are going to realize that you have added up more cost in man hours than a new pump would have cost. At that point you will also realize that you are no closer to having the customer's machine up and running than you were at the start. Replace the pump and hose with new and be done with it.

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                      • impetus73
                        Technician

                        50+ Posts
                        • Mar 2012
                        • 75

                        #12
                        Re: Is there is a way to fix the toner pump for Ricoh MPC series

                        The problem is that the rubber part of the pump, is getting expanded, and when the toner is getting low (Time to replace the toner cartridge), it start pumping air, and the toner is not moving.

                        As long as the pump is full of toner, the toner acts as a seal, so no air is sucked past the rubber part, so I guess, if you stuff the pump full of toner, it might work until it's out of toner again...

                        I always just replace the pump, or use one from a discarded used machine.

                        Comment

                        • jhalfhide
                          Trusted Tech

                          250+ Posts
                          • Apr 2015
                          • 451

                          #13
                          Re: Is there is a way to fix the toner pump for Ricoh MPC series

                          We have tons of this type of machines kicking around in our copier graveyard. Takes a couple of minutes to whip the pump of one and nip back to the customer. Even our call controllers know how to take them off of machines and courier them out to us.

                          Really not worth trying to repair them.


                          Sent from my iPhone using Tapatalk

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                          • dzewo
                            Technician
                            • Oct 2013
                            • 36

                            #14
                            Re: Is there is a way to fix the toner pump for Ricoh MPC series

                            I do repair pumps. I just replace the inner rubber which can be bouht online. As for now all refurbished ones work ok. At the beggining it may take some time to open the casing but after a few tries the entire process takes up to 5 minutes.

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