@remote server gui login issues

[drwevil]

Hi

Any one had issues logging in since the server gui was updated?
I'm getting software failed to load I'm using IE 11 Windows 7 64

I've tried all my usual tricks, compatibility mode doesn't work, making sure the VC++ is loaded, historya and biffer etc deleted...

Any ideas?

Its funny in the notes on the page it says the update was for compatibly with Win 7 64 and IE 11 but it was working perfectly before hand...... ;-/

[MOSSY BOY]

Re: @remote server gui login issues

Hi drwevil,

Are you referring to an @Remote Basil box (100 device) ?

Install and use Firefox to access the GUI.

I had the same issue with IE 11.

Hope this helps.

[drwevil]

Re: @remote server gui login issues

na the actual server GUI ... the administration back end to @remote. i.e. looking at the actual server farm in Japan (or our little paddock of it) ;-)

I can log in but it won't load the software to run the site..... we don't have any appliances but i need to register some Cumin devices but can't get onto the server GUI.....

They always screw it up when they upgrade. I might have to wait till windows 10 comes out...

The problem I'm having isn't just on my laptop its all the PC's at work which just happen to be Win 7 64 bit.

A while ago there was a glitch where if it happened to run on Win 7 64 bit you were good but if it didn't it wouldn't no matter what you did. but that was about 3 years ago.

[francisco]

Re: @remote server gui login issues

Hi

Any one had issues logging in since the server gui was updated?
I'm getting software failed to load I'm using IE 11 Windows 7 64

I've tried all my usual tricks, compatibility mode doesn't work, making sure the VC++ is loaded, historya and biffer etc deleted...

Any ideas?

Its funny in the notes on the page it says the update was for compatibly with Win 7 64 and IE 11 but it was working perfectly before hand...... ;-/

i have the same issue
before i was using win 8.1 64, and xp wiht any problema
now i had to run in my 8.1 a virtual machine with win 7 32 or 64 and it works fine.

[drwevil]

Re: @remote server gui login issues

that rings a bell actually if run in a virtual machine it works great...

i think its a repeat of 3 years ago...

[Moza]

Re: @remote server gui login issues

Hi

Any one had issues logging in since the server gui was updated?
I'm getting software failed to load I'm using IE 11 Windows 7 64

I've tried all my usual tricks, compatibility mode doesn't work, making sure the VC++ is loaded, historya and biffer etc deleted...

Any ideas?

Its funny in the notes on the page it says the update was for compatibly with Win 7 64 and IE 11 but it was working perfectly before hand...... ;-/

Apparently you are not alone with this ! had the same problem and if you are running x64 windows you need to install both Visual C++ Redistributable Packages for Visual Studio 2013 x86 and x64

Once you have done that make sure you run IE as administrator and it should then install the necessary .cab file to get you back on

[drwevil]

Re: @remote server gui login issues

sweet thanks I'll try that on Monday

[francisco]

Re: @remote server gui login issues

Apparently you are not alone with this ! had the same problem and if you are running x64 windows you need to install both Visual C++ Redistributable Packages for Visual Studio 2013 x86 and x64

Once you have done that make sure you run IE as administrator and it should then install the necessary .cab file to get you back on

run IE as administrator is final fix
now is working