SP8200DN cannot print double sided

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  • Keegan Chetty
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2015
    • 113

    #1

    SP8200DN cannot print double sided

    Hi guys

    This is probably an easy one but I'm not too clued up with this model. I can't print double sided on this machine, the configuration page says that the duplex is unavailable. There is a hard drive on the machine and I formatted it as well, I downloaded the correct driver and selected duplex print, I'm using a word document and trying to print 2 pages on 1 but when I try to print duplex it keeps printing 2 single pages. I also turned the duplex on. Any advice? thank you
  • Sashko
    Trusted Tech

    100+ Posts
    • Oct 2009
    • 110

    #2
    Re: SP8200DN cannot print double sided

    HDD required.

    Comment

    • Keegan Chetty
      Trusted Tech

      Site Contributor
      100+ Posts
      • May 2015
      • 113

      #3
      Re: SP8200DN cannot print double sided

      it does have a hard drive

      Comment

      • Sashko
        Trusted Tech

        100+ Posts
        • Oct 2009
        • 110

        #4
        Re: SP8200DN cannot print double sided

        Add SDRAM as recomended in the user manual, see attachement file.
        Attached Files

        Comment

        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #5
          Re: SP8200DN cannot print double sided

          Originally posted by Keegan Chetty
          Hi guys

          This is probably an easy one but I'm not too clued up with this model. I can't print double sided on this machine, the configuration page says that the duplex is unavailable. There is a hard drive on the machine and I formatted it as well, I downloaded the correct driver and selected duplex print, I'm using a word document and trying to print 2 pages on 1 but when I try to print duplex it keeps printing 2 single pages. I also turned the duplex on. Any advice? thank you
          Keegan

          Can you do any output checks in SP mode on any of the duplex juction gate solinoids or motors? Duplex should only not work when drawing paper from the bypass table. If you cannot it might mean there is a problem on the connection of the duplex to the main machine. Check connections on the right side of the machine (where the loom of the duplex connects to the machine). Something may be damaged or disconnected.
          Press the GREEN button!!

          Comment

          • Sashko
            Trusted Tech

            100+ Posts
            • Oct 2009
            • 110

            #6
            Re: SP8200DN cannot print double sided

            Somethings from UM in the attachements.
            Change the setting for "Memory usage" to "Font priority". Maybe this helps.
            Attached Files

            Comment

            • Keegan Chetty
              Trusted Tech

              Site Contributor
              100+ Posts
              • May 2015
              • 113

              #7
              Re: SP8200DN cannot print double sided

              Thank you guys for the feedback, I will try all this tomorrow and give you feedback on what the problem was, much appreciated!

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37327

                #8
                Re: SP8200DN cannot print double sided

                Duplex tray might be set to OFF for all trays in the Menu settings. Details are covered in the Operators Manual - Software Guide - Using Paper Types that Have Unique Names - Setting User Paper Types to Trays.

                Comment

                • mdfurqan2012
                  Trusted Tech
                  • May 2013
                  • 194

                  #9
                  Re: SP8200DN cannot print double sided

                  Dear
                  First of all printout a configuration page and check the HDD shows there because without hdd machine not capable for duplex printing.

                  Comment

                  • tonnerboy
                    Trusted Tech

                    100+ Posts
                    • May 2011
                    • 212

                    #10
                    Re: SP8200DN cannot print double sided

                    Hello.


                    In this model I think you have an option to enable or disable duplex in the operation menu. Did you check on that?

                    Comment

                    • Keegan Chetty
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • May 2015
                      • 113

                      #11
                      Re: SP8200DN cannot print double sided

                      Ok guys, I have tried everything you all suggested, I changed the RAM, put a 256Mb ram. I did an output check on every part in the duplex unit, it is all working. Spooling is off by default, frame priority is on by default. Duplex is enabled. HDD is showing on the config page as well as the ram. I changed the BICU and controller but still nothing, however, when I print the SMC on both sides it prints fine. I downloaded a PCL6 driver and enabled duplex on the driver but it still doesn't work. I have a feeling it could be the firmware because I tried printing double sided on another machine with NO hard drive or RAM with the same driver and it worked! oh and the reading isn't changing no matter how many prints I make even after I changed NV RAM the reading doesn't change.

                      Comment

                      • CRISTIAN MULLER
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Feb 2013
                        • 145

                        #12
                        Re: SP8200DN cannot print double sided

                        Did u enable duplex at printer properties/accessories at printer and devices on start menu?

                        Comment

                        • Sashko
                          Trusted Tech

                          100+ Posts
                          • Oct 2009
                          • 110

                          #13
                          Re: SP8200DN cannot print double sided

                          Disable "Virtual printer" and "Auto Continue".
                          Try to print by another printer driver - PCL5e and/or PS3.
                          Best choise RPCS
                          You can use from any old machines, as example Aficio SP 8100DN download page Windows 7

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