MP3350 sc798

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  • Voltage
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 282

    #1

    MP3350 sc798

    Hi Guys

    Anybody have a discription of SC798 (Finisher) on a MP3350. The manuals only shows SC792. The machine works with the sc code displayed in the lower left corner. As soon as i open one of the finisher doors, the machine will indicate door open and will not reset when i close it. I then have switch the machine on and of to get it working again.

    Any ideas?
  • Fearless V K
    Senior Tech

    500+ Posts
    • May 2007
    • 620

    #2
    A SC 798 occurs with a SR3050 Finisher installed.
    NOTE: The description for the SC798 was accidentally omitted from the D017/D018/D019/D020 Service
    Manual. The revised pages have been attached to this bulletin.
    CAUSE:
    The Finisher Lift tray is bound up. The finisher tray cannot move freely due to binding or incorrect alignment.
    SOLUTION:
    Perform the following procedure:
    1. Remove the Lift Tray Motor.
    2. Let the Lift Tray Motor bottom out.
    3. Reinstall the Lift Tray Motor.
    Don't take that toner with me!

    Comment

    • lvsb
      Technician

      50+ Posts
      • Aug 2008
      • 70

      #3
      A SC798 is a problem with the finisher lift tray

      1. Remove the Lift Tray Motor.
      2. Let the Lift Tray Motor bottom out.
      3. Reinstall the Lift Tray Motor.

      Comment

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