Ricoh Aficio 2018D - Scanner Memory

[wpoanc]

We have a Ricoh Aficio 2018D and have been running into issues scanning documents with large page counts (anywhere between 60-100 pages or so). We are currently using scanrouter to save the scans to a local server.

It seems to be stopping at a memory limit, even though the machine is configured with 192MB of memory. Is it possible to increase the amount of memory available to the scanning function?

Thanks in advance!

[Ricoh-ono]

Product support guide says 192MB shared between copier, scanner, and printer. You could try to install a 256MB DIMM, but I doubt the machine reads above the 192MB threshold.

[Star]

Sounds like they are trying to pull a 20 ton trailer with an S10 pickup.

[wpoanc]

I didn't think that we were trying to overuse the machine too much, as the pdf file saved to the server after "running out of resources" is between 6 and 10 mb. That seems a far cry from what could be available.

I do realize there is a large overhead and that it does some compression. However, I thought there'd be a little more capacity than that as far as scanning in docs.

Anyway, thanks for the responses, I guess we're at about the limits as to what we can do with the machine.

[Ricoh-ono]

Have you tried changing DPI settings?

[wpoanc]

We have it set at 200 dpi, one of the lowest settings. I will try reducing it to 100 dpi to see if that makes reasonable scans, but my guess is that resolution may be too low.

Thanks!