MPC3300 SC817 after FW Update

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  • tufbnme
    Trusted Tech

    250+ Posts
    • Feb 2008
    • 493
    #1

    MPC3300 SC817 after FW Update

    Did a firmware update and now get an immediate SC817. The manual doesn't list this error and TSRC doesn't have anything on it either.
    Has anyone seen this? If it is bad fw, how do I reinstall? Can't get past the code.
    Tags: None
    • totoro
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2008
      • 568
      #2
      Re: MPC3300 SC817 after FW Update

      sc 817 on some other models says to reload firmware. I would go to rfg esource and download fresh firmware and put onto a sd card to reload firmware.
      Totoro

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        • tufbnme
          Trusted Tech

          250+ Posts
          • Feb 2008
          • 493
          #3
          Re: MPC3300 SC817 after FW Update

          Can't reload fw. The SC pops up immediately and the box is dead.

            Comment

            • totoro
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2008
              • 568
              #4
              Re: MPC3300 SC817 after FW Update

              I would take out any sd cards in the controller and then try reloading firmware with a different sd card than the one you were using when this error occurred.
              Totoro

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                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3973
                  #5
                  Re: MPC3300 SC817 after FW Update

                  Originally posted by totoro
                  I would take out any sd cards in the controller and then try reloading firmware with a different sd card than the one you were using when this error occurred.
                  Agreed.
                  I also saw some references to disconnecting the HDD, and then trying to boot and/or re-flash the FW

                    Comment

                    • tufbnme
                      Trusted Tech

                      250+ Posts
                      • Feb 2008
                      • 493
                      #6
                      Re: MPC3300 SC817 after FW Update

                      Still no go. new fw, different SD card, disconnected HDD. Any more ideas? Heard something about a SD Boot card. Anyone know anything about it?

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37059
                          #7
                          Re: MPC3300 SC817 after FW Update

                          A number of entries in Goose's Guide for other model indicate Boot Loader Error. Some models are able to boot from a special SD card. I don't know if this is one of them or not. Try to contact tech support and request a "Boot SD card". Your only other option is to replace the controller. I noticed that your profile shows that you are from California. If you are with a dealer, you might want to contact either Steve Daniels or Leland Tam. Steve is the dealer support rep for southern California and Leland is for northern California. They can either send you what you need or tell you what you need to do in order to have them come to your location for a support visit.

                            Comment

                            • bob marley
                              Service Manager

                              1,000+ Posts
                              • Jan 2012
                              • 1339
                              #8
                              Re: MPC3300 SC817 after FW Update

                              Originally posted by tufbnme
                              Still no go. new fw, different SD card, disconnected HDD. Any more ideas? Heard something about a SD Boot card. Anyone know anything about it?

                              Not quite sure but don’t think MPC3300 can boot from SD card , try reload firmware and if failed replace the controller
                              Live for yourself and you will live in vain. Live for others, and you will live again

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