MP7502 not picking up from Tray 1

[barber782]

Hi everyone,

Today i have a MP7502 that doesnt pickup paper from tray 1.
Already replaced feed rollers etc.
Checked to see if customer has positioned paper in tray correctly, and check for damp paper.
Has anyone had this before?

[abdoolm75]

Re: MP7502 not picking up from Tray 1

Check the torque limiter

Sent from my Z970 using Tapatalk

[jfbar1]

Re: MP7502 not picking up from Tray 1

Depending on the miles, it could be developer leak and spill onto the feed unit motors. It will definitely cause no feed issues. Those models, even new have been known to leak toner/developer after a few thousand prints.

Good luck

[barber782]

Re: MP7502 not picking up from Tray 1

Is there any mods to prevent dev leaks on those range of machines?

[JonManchester]

Re: MP7502 not picking up from Tray 1

We are gonna need to know what jam code its throwing. It could be a spring dislodged on the pickup tire assy. or at worst a dv leak. Here is a Pub that might help. Try swapping feed unit 1 with 3 and see if problem follows and thoroughly inspect to make sure there is no dv on feed unit 1.

[LNorris]

Re: MP7502 not picking up from Tray 1

the gate on the right side could be broken or the tray not lifting up

[slimslob]

Re: MP7502 not picking up from Tray 1

We are gonna need to know what jam code its throwing. It could be a spring dislodged on the pickup tire assy. or at worst a dv leak. Here is a Pub that might help. Try swapping feed unit 1 with 3 and see if problem follows and thoroughly inspect to make sure there is no dv on feed unit 1.

This bulletin is for the Gestetner 7502 not the MP 7502. Ricoh quit using the one way gears with the 02 models. Grip rollers and reverse rollers are driven by a separate motor from the pickup and feed rollers.

[andy227]

Re: MP7502 not picking up from Tray 1

Agree re the dev leaking, but when I had that many times, it wasn't jamming every single copy, but randomly once every 20 copies or so. Should be easy to see, remove dev unit, shine light inside and should see a mound of dev at the rear end.