[Error Code] MPC2003 - Patch sensor part

[MunsterTech]

hi guys,

hoping for some help, not familiar with Richo, but have a MPC2003 throwing up an error code relating to the patch sensor window, does anyone have the part number for the patch sensor?

i have the parts catalogue but i cant find it anywhere...


tks

[MunsterTech]

Re: MPC2003 - Patch sensor part

hi guys,

hoping for some help, not familiar with Richo, but have a MPC2003 throwing up an error code relating to the patch sensor window, does anyone have the part number for the patch sensor?

i have the parts catalogue but i cant find it anywhere...


tks

No worries guys, found it now, Density sensor, different names threw me off track, found it though

[Robertgst]

Re: MPC2003 - Patch sensor part

No worries guys, found it now, Density sensor, different names threw me off track, found it though

Were you getting an sc400? I've seen that the sensor was just dirty a couple times. From what other techs have told me (im relatively new) sensors do go bad but its not common. I've had sc400 before i've seen the guard? I don't know the name of it, the pastic piece that shields the sensor that slides up and down. I've seen that damaged before, and i've also fixed an sc400 with a new cleaning blade. I replaced a sensor and had the code come back and the sensor was dirty, so I replaced the cleaning blade and it hasn't come back since. Also how did you post so quickly? I just joined last night and posted a thread and it said I had to wait for approval before my post would show up. I was hoping to get some help on it for today but maybe it was deleted or still hasnt been approved. Does every new thread need approval or only your first post on the forums?

[MunsterTech]

Re: MPC2003 - Patch sensor part

Were you getting an sc400? I've seen that the sensor was just dirty a couple times. From what other techs have told me (im relatively new) sensors do go bad but its not common. I've had sc400 before i've seen the guard? I don't know the name of it, the pastic piece that shields the sensor that slides up and down. I've seen that damaged before, and i've also fixed an sc400 with a new cleaning blade. I replaced a sensor and had the code come back and the sensor was dirty, so I replaced the cleaning blade and it hasn't come back since. Also how did you post so quickly? I just joined last night and posted a thread and it said I had to wait for approval before my post would show up. I was hoping to get some help on it for today but maybe it was deleted or still hasnt been approved. Does every new thread need approval or only your first post on the forums?

hi, the error i am getting is SC370-02, i looked up on error code list and was related to sensor connector missing/connection fault, TM (id) sensor detection window dirty. This issue is this machine is brand new, has only got 1300 copies on it and the error has come up 3 times and as you can appreciate the customer is not that happy. Was talking to a guy in Ricoh and he advised changing the density sensor? So ill give it a whirl.

Maybe you have to wait a while before your posts are viewed as you have just joined...i cant remember now, but im sure you will find this site very useful.

[Debs1964]

Re: MPC2003 - Patch sensor part

We had a fairly new MPC3503 (similar model as you're not familiar with Ricoh) giving SC370-02, I replaced the ID sensors (SC370-02 relates to the middle sensor, but I replaced all 3), the fault came back the following day. The shutter over the density sensors is shaped to be wider in the centre, it appeared that it may not be moving sufficiently to uncover the middle sensor fully. We removed the shutter as a test and haven't been back in there since, so it's unlikely to be the sensor itself, more likely the movement of the shutter

[MunsterTech]

Re: MPC2003 - Patch sensor part

We had a fairly new MPC3503 (similar model as you're not familiar with Ricoh) giving SC370-02, I replaced the ID sensors (SC370-02 relates to the middle sensor, but I replaced all 3), the fault came back the following day. The shutter over the density sensors is shaped to be wider in the centre, it appeared that it may not be moving sufficiently to uncover the middle sensor fully. We removed the shutter as a test and haven't been back in there since, so it's unlikely to be the sensor itself, more likely the movement of the shutter

Interesting, is that the sensors on the density sensor? The shutter moves manually but can't see if it moves electrically.

[nmfaxman]

Re: MPC2003 - Patch sensor part

Being "old school", I was taught three basic rules.
1. Clean the machine.
2. Clean it again.
3. Clean it again.

Cleaning the machine solves easy 75% of the problems on walk in.
The cleaner the machine, the better it runs and gives you quick in and out calls afterward.

Ricoh has one of the best reliability for board and sensor failures.
Keeping them clean reduces false board and sensor failures.
A pile of toner or DV in the back after cleaning is a pointer to the leak.

Work smart, not hard.

Just my $.05 worth. (Damn economy).

[MunsterTech]

Re: MPC2003 - Patch sensor part

It hasn't done enough copies to be dirty it's brand new only 1000 copies on it

[slimslob]

Re: MPC2003 - Patch sensor part

Check that the ITB latch is not broken. At the back end of the shaft the lever above the black PCDU is on there is a cam that locks that end of the ITB. When the patch is read the ITB will move forward enough that the shutter Debs mentioned does uncover the sensor fully. Been there done that.

Oh, by the way, next time give us the SC code in your first post.

[MunsterTech]

Re: MPC2003 - Patch sensor part

Tks for the info guys..I've ordered the density sensor and see how it goes

[kyle]

Re: MPC2003 - Patch sensor part

Tks for the info guys..I've ordered the density sensor and see how it goes

how your machine after change density sensor? i also got same problem here,,already try replace ITB unit and all PCDU,,want try change density sensor but need to order

[vergonazo]

Re: MPC2003 - Patch sensor part

Ok Guys I can defo say that I went through the same process you guys did. My machine though was a mpc3503, though I have seen this problem before on other metis range machines. My machine is not new and ran for almost 8 months before it did this sc370-01

1. Checked firmware and updated firmware to latest levels at this time specially system engine 1.23 --no difference
2. Checked the ITB for tear. ---no difference
3. checked the drums for damage ---no difference
4.cleaned the music sensors with puffer brush ----no difference
5. checked what the last guy did ----solved

last guy cleaned the sensors and took them out of the machine to do it but did not re-connect them again!!

hope some of that helped!!

[Polarbear]

Re: MPC2003 - Patch sensor part

We had a fairly new MPC3503 (similar model as you're not familiar with Ricoh) giving SC370-02, I replaced the ID sensors (SC370-02 relates to the middle sensor, but I replaced all 3), the fault came back the following day. The shutter over the density sensors is shaped to be wider in the centre, it appeared that it may not be moving sufficiently to uncover the middle sensor fully. We removed the shutter as a test and haven't been back in there since, so it's unlikely to be the sensor itself, more likely the movement of the shutter

Debs1964

This may be an old post, but you saved my job today! Thanks a million for this post!!

[slimslob]

Re: MPC2003 - Patch sensor part

Debs1964

This may be an old post, but you saved my job today! Thanks a million for this post!!

If removing the shutter corrected an ID sensor error, check the latch cam on the back of the shaft that lifts the black transfer roller. If it breaks, the ITB will not be fully locked in. When the shutter solenoid actuates, that end of the ITB moves enough to prevent the middle sensor from being fully exposed.