Samsung MultiXpress K7400LX Pros and Cons

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  • Voltage
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 282
    #1

    Samsung MultiXpress K7400LX Pros and Cons

    Hi Guys

    Just want to hear some of your opinions regarding this machine. Positive and negative points.

    Regards
    Tags: k7400lx, samsung; opinion
    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680
      #2
      Re: Samsung MultiXpress K7400LX Pros and Cons

      Originally posted by Voltage
      Hi Guys

      Just want to hear some of your opinions regarding this machine. Positive and negative points.

      Regards
      We don't have any. Sales is spooked to sell Samsung. I tried to tell them not to buy them but they did not listen to me. I only have a hand full but they are all running from pm part to pm part. I keep the software updated (maybe one hand full).

        Comment

        • arnh79
          Trusted Tech

          Site Contributor
          VIP Subscriber
          250+ Posts
          • Apr 2010
          • 467
          #3
          Re: Samsung MultiXpress K7400LX Pros and Cons

          Haven't worked on any K7xxx series but have several X7xxx (colour verison) in my territory. It's been a really bad run. I currently have 6 pending issues that have been sent to Korea for evaluation. Weird glitches, lock-ups, and features not working properly. It really feels like this product was rushed to market and now us techs (and our customers) get to field test them for Samsung. I'm not the kind of tech to go on a rant because I get that there will always be initial problems with a new line, but in 15 years I've never seen such a bad start. Hopefully they'll get these issues sorted out...
          Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

            Comment

            • Voltage
              Trusted Tech

              250+ Posts
              • Jul 2008
              • 282
              #4
              Re: Samsung MultiXpress K7400LX Pros and Cons

              Originally posted by arnh79
              Haven't worked on any K7xxx series but have several X7xxx (colour verison) in my territory. It's been a really bad run. I currently have 6 pending issues that have been sent to Korea for evaluation. Weird glitches, lock-ups, and features not working properly. It really feels like this product was rushed to market and now us techs (and our customers) get to field test them for Samsung. I'm not the kind of tech to go on a rant because I get that there will always be initial problems with a new line, but in 15 years I've never seen such a bad start. Hopefully they'll get these issues sorted out...

              Hi

              What kind of issues?

              We are thinking of becoming the first Samsung distributor in our city. But being a small town we can not afford to get a reputation for suppling bad machinery.

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589
                  #5
                  Re: Samsung MultiXpress K7400LX Pros and Cons

                  Originally posted by arnh79
                  Haven't worked on any K7xxx series but have several X7xxx (colour verison) in my territory. It's been a really bad run. I currently have 6 pending issues that have been sent to Korea for evaluation. Weird glitches, lock-ups, and features not working properly. It really feels like this product was rushed to market and now us techs (and our customers) get to field test them for Samsung. I'm not the kind of tech to go on a rant because I get that there will always be initial problems with a new line, but in 15 years I've never seen such a bad start. Hopefully they'll get these issues sorted out...
                  I haven't worked for a Sammy dealer for a couple of years now, but my prior employer was and still is a Sammy dealer for the last 12 years or so. I had plenty of experience with the issues you described. These issues are not new to Sammy or to the launch of 1 new line. these issues are consistent with the Sammy office products period. and yes I to had several issues sent back to Korea..................

                  Samsung does make great smart phones and tv's though...........
                  Mystic Crystal Revelations

                    Comment

                    • rjgreico
                      Junior Member
                      • Nov 2015
                      • 5
                      #6
                      Re: Samsung MultiXpress K7400LX Pros and Cons

                      We have have had about 6 go out and problems with all most everyone.

                      Sent from my SM-G920P using Tapatalk

                        Comment

                        • Mitch Barron
                          Trusted Tech

                          100+ Posts
                          • Mar 2013
                          • 180
                          #7
                          Re: Samsung MultiXpress K7400LX Pros and Cons

                          I have about 40 machines (mixed) out at the moment and I have to say you are all scaring me now.....anyone have a spare rabbit's foot??

                            Comment

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