Samsung SCX-8123 jamming at double feed prevention roller

[tseto]

Hi guys, the Samsung SCX-8123/28 has been a great replacement A3 machine for all those big panasonics on the field , now that Panasonic has left the copier industry.
I have a Samsung SCX-8123 that jams on the DPF roller in the upper cassette, the the DPF roller is perfectly round, no flat spot, the machine has less than 100K. any ideas would held. thanks in advance guys.

[daniel411]

Re: Samsung SCX-8123 jamming at double feed prevention roller

Hi guys, the Samsung SCX-8123/28 has been a great replacement A3 machine for all those big panasonics on the field , now that Panasonic has left the copier industry.
I have a Samsung SCX-8123 that jams on the DPF roller in the upper cassette, the the DPF roller is perfectly round, no flat spot, the machine has less than 100K. any ideas would held. thanks in advance guys.

does the roller feel smooth or somewhat course? did you try rotating rollers from different tray to see if problem moves to different tray? if rollers are bald smooth then they need to be replaced. i generally number when rotating rollers and when #1 gets back to front i replace. if problem switches after you rotate roller to other tray then you know for sure its rollers.