Samsung SCX-8030 ND Home screen hung

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  • stevee104
    Trusted Tech

    100+ Posts
    • Mar 2007
    • 214

    #1

    Samsung SCX-8030 ND Home screen hung

    Have a 2 Samsung copiers same location that the screens are hung up on initializing please wait. Am i looking at hard drive or main board,
    customer said they had a s1-3110 on them before they power them down and back up. I have change the usb cable with no luck, have not work on Samsung much except printers.
  • Victor679
    Technician
    • Apr 2016
    • 26

    #2
    Re: Samsung SCX-8030 ND Home screen hung

    Hi,

    Its probably a HDD issue. Should try replacing the HDD then do a full recovery. Had this once with the 8230. Replaced the HDD and now its up and running.

    Thanks..

    Comment

    • stevee104
      Trusted Tech

      100+ Posts
      • Mar 2007
      • 214

      #3
      Re: Samsung SCX-8030 ND Home screen hung

      Can I just pick up a hard drive at Best Buy and put it in or do I have to order the Samsung hard drive I know the one I get it Best Buy will be bigger like 500 gigs

      Comment

      • Victor679
        Technician
        • Apr 2016
        • 26

        #4
        Re: Samsung SCX-8030 ND Home screen hung

        Hi,

        I'm not quite sure about using that HDD as I have never tried it but I can give you the Part No. for the HDD issued by Samsung
        JC59-00032A (Alt: JC59-00035A).

        Regards

        Comment

        • stevee104
          Trusted Tech

          100+ Posts
          • Mar 2007
          • 214

          #5
          Re: Samsung SCX-8030 ND Home screen hung

          Ok thanks.

          Comment

          • stevee104
            Trusted Tech

            100+ Posts
            • Mar 2007
            • 214

            #6
            Re: Samsung SCX-8030 ND Home screen hung

            machine has new hard drive but i don"t have the recovery software for the hard drive , can not find it on samsung website
            any suggestions.

            Comment

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