CLX-8640 says to reinstall developer

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  • dan7777
    Senior Tech

    500+ Posts
    • Dec 2012
    • 680

    #1

    CLX-8640 says to reinstall developer

    Just for a FYI have had 3 CLX-8640's say reseat or reinstall developer with error code (don't remember code). 2 were black and one was cyan. All three the toner was empty but showing had toner. Last cyan showed 30%. I think I only have 4 or 5 of those and three have done that. Toner feels empty and put a new one in and message stays gone.
  • Arcadian
    Trusted Tech
    • Feb 2010
    • 218

    #2
    Re: CLX-8640 says to reinstall developer

    Update the firmware seem there a flaw in the firmware that detect the toner and fuser at wrong count. Due to daylight saving time

    so update the firmware

    Arcadian

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    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680

      #3
      Re: CLX-8640 says to reinstall developer

      Originally posted by Arcadian
      Update the firmware seem there a flaw in the firmware that detect the toner and fuser at wrong count. Due to daylight saving time

      so update the firmware

      Arcadian
      The firmware was updated, no change.

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