CLX-8640

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  • masterchill
    Trusted Tech

    100+ Posts
    • Jul 2005
    • 100

    CLX-8640

    Have a yellow background issue going on with this machine. When they print some pages will have a yellow banded background. Internal pages do have some yellow banding. When they copy it has a yellow background. We have replaced drum and developer unit but did not fix the issue. Seems like to me it may be an adjustment we need to run. Any thoughts on this would be great . Thanks
    Last edited by masterchill; 06-14-2018, 09:25 PM.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: CLX-8640

    Originally posted by masterchill
    Have a yellow background issue going on with this machine. When they print some pages will have a yellow banded background. Internal pages seem to print fine. When they copy it has a yellow background. We have replaced drum and developer unit but did not fix the issue. Seems like to me it may be an adjustment we need to run. Any thoughts on this would be great . Thanks
    if it prints fine it is not the drum/dev

    look at reconnecting your scanner cables... make sure your white plate is clean.

    Comment

    • masterchill
      Trusted Tech

      100+ Posts
      • Jul 2005
      • 100

      #3
      Re: CLX-8640

      No it does not print fine it has the yellow banding as well when they print color.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: CLX-8640

        Originally posted by masterchill
        No it does not print fine it has the yellow banding as well when they print color.
        sorry mis read.

        how many page on drum/dev?

        MOST of them that i have worked on -= NEVER =- went the stated life.

        but if yellow only replace both

        Comment

        • masterchill
          Trusted Tech

          100+ Posts
          • Jul 2005
          • 100

          #5
          Re: CLX-8640

          I don't have the count available but what I have done is swapped the drum from another color and it still did the same thing. Also I did put a anew dv unit in and again same issue. I have included an example. Starting to think maybe its a connection issue with the drum unit.
          Attached Files

          Comment

          • Arcadian
            Trusted Tech
            • Feb 2010
            • 218

            #6
            Re: CLX-8640

            Originally posted by masterchill
            I don't have the count available but what I have done is swapped the drum from another color and it still did the same thing. Also I did put a anew dv unit in and again same issue. I have included an example. Starting to think maybe its a connection issue with the drum unit.

            Definately a developer issue going there

            Change it

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